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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6202 reviews 69%
4 star 1952 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
Jayne D.
5 out of 5
1/4/2025
He is always helpful and attentive.
William B.
4 out of 5
1/4/2025
Steve is a keeper!
Patricia G.
4 out of 5
1/4/2025
Only thing is it took a little longer just to rotate my tores even though I had an appointment. I know it is busy this time of year though.
Jeffrey J.
4 out of 5
1/4/2025
Chad was excellent. 10/10. Extremely helpful. Professional. I was in and out in less than 1 hr. Positive experience. Guys like Chad will keep me coming back
Kenneth J.
5 out of 5
1/4/2025
Chad is very knowledgeable and professional.
Emma F.
5 out of 5
1/4/2025
Chase was super nice and helpful with what I need done to my car. I appreciate the great customer service!
Barbara I.
5 out of 5
1/4/2025
Thanks for excellent service.
Joshua M.
4 out of 5
1/4/2025
Servicing is great but it takes too long. The past 3 times I’ve come in for routine servicing (oil and filter changes) I end up waiting 3+ hrs.
Leslie G.
5 out of 5
1/4/2025
I love Camrys. Amazing people
Mary C.
5 out of 5
1/4/2025
He was very polite and helpful.
Brian D.
5 out of 5
1/4/2025
Chad always takes good care of my Toyotas!
Linda W.
5 out of 5
1/4/2025
Great service department
Bonita W.
5 out of 5
1/4/2025
Super nice, took time to explain what to expect on next visit was very informative! Thank you
Donald O.
5 out of 5
1/4/2025
Great service as always
William R.
5 out of 5
1/4/2025
Very knowledgeable and pleasant to work with.
Joseph M.
5 out of 5
1/4/2025
As usual no complaints!! I’ve always had an expectational experience with Tuscaloosa Toyota service department!! You have excellent service department!!
Jennifer A.
5 out of 5
1/3/2025
Excellent customer service care.
Betty S.
1 out of 5
1/3/2025
We specifically asked for a check on air flow coming in we think from the back. Was not addressed!
Dave M.
5 out of 5
1/3/2025
Great job.
Faron F.
5 out of 5
1/3/2025
Great job

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