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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6202 reviews 69%
4 star 1952 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
Kenneth E.
5 out of 5
1/8/2025
Chase very helpful! Thanks to him.
Madison S.
5 out of 5
1/8/2025
Love Chad! He’s so helpful and nice!
Cullen R.
5 out of 5
1/8/2025
Brandon Watkins is always professional and courteous. He makes sure everything is taken care of to my satisfaction.
Gary M.
5 out of 5
1/8/2025
Ryan performed in an excellent manner as a service manager. He explained everything in detail including all options.
Belinda M.
5 out of 5
1/8/2025
Always appreciate TJ. He is the reason I continue to service our vehicles at Tuscaloosa Toyota.
Brian C.
4 out of 5
1/8/2025
Chad is excellent at customer service and Toyota is lucky to have him.
Rex S.
5 out of 5
1/8/2025
Great job
Joe R.
5 out of 5
1/7/2025
Great service
SHERRONDA M.
5 out of 5
1/7/2025
Chad always does everything he can to make sure we get the best service possible.
Edeltraud R.
5 out of 5
1/7/2025
Great service
Lisa B.
5 out of 5
1/7/2025
Jeremy is very helpful during the scheduling and maintenance process. Thank you.
Glenda T.
4 out of 5
1/7/2025
Chad is awesome
Alton B.
5 out of 5
1/7/2025
Very good service!
James W.
5 out of 5
1/7/2025
I appreciate that Steve Woods is thoroughly knowledgable about my Tocoma and provides me with excellent counsel about my repair and maintenance needs.
Matthew C.
4 out of 5
1/7/2025
Chad Watson understands and truly provides customer service
Kristi D.
2 out of 5
1/7/2025
The people who work there are great, very helpful and professional. I just hate the automated system that leaves me to figure out what services to perform on my own. The reason I still get my services done with you, even though is quite a drive, is because I feel that your staff are helpful and knowledgeable. I hate that I now have to flounder on my own through texts and videos. It was very frustrating
Harris T.
4 out of 5
1/7/2025
TJ was great and professional. I didn’t have an appointment and he accommodated me. For those of us that are needing to work while we wait, a power strip located in some strategic areas would be awesome! Love the lounge area. Comfortable and has snacks!
Nick C.
5 out of 5
1/7/2025
Thanks
Justin E.
5 out of 5
1/7/2025
Excellent job. Great service and communication
Company T.
4 out of 5
1/7/2025
Ryan is great to work with.

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