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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6202 reviews 69%
4 star 1952 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
William J.
4 out of 5
1/25/2025
Jeremy is my go to contact at Tuscaloosa Toyota. I feel like I get special treatment every time I’m in there. He’s the man!
Steve P.
5 out of 5
1/25/2025
Steve is great to work with. I find his advice both good and trustworthy
Fei L.
5 out of 5
1/25/2025
Ryan is awesome and very professional. He definitely know what he is doing. I will give him a perfect score.
Michelle K.
5 out of 5
1/25/2025
Like all the other times Chuck is an exceptional Service Writer. He is very prompt, honest and friendly.
Cheryl J.
5 out of 5
1/25/2025
Jeremy and Paul already always top notch !
Michael C.
5 out of 5
1/25/2025
Chase did a great job
Ashley H.
5 out of 5
1/25/2025
Ryan was amazing!
Lucy J.
5 out of 5
1/25/2025
Chad has always went above and beyond to make sure my service was taken care of and to my satisfaction
Keith D.
5 out of 5
1/25/2025
Jeremy is the best. I ask for him all the time. He is very good at what he does.
Amber B.
5 out of 5
1/25/2025
Thanks for always taking great care of my vehicle when I come into the service department. Chad is always helpful!!
Joanna B.
4 out of 5
1/25/2025
Chad is awesome
Michael K.
5 out of 5
1/25/2025
Garrett was great. He was very courteous and helpful.
William S.
1 out of 5
1/24/2025
Initially I did not receive my written safety check ; when it was requested it did not include the tire rotation information I requested be done. William S
Archie W.
4 out of 5
1/24/2025
Yesterday went well. We love Tuscaloosa Toyota and everyone at service department. However that was my 4th trip in past 3 months. My last two services were not completely done. I had to go back twice to get things done that were not completed in the initial visit. Just letting you know
James S.
5 out of 5
1/24/2025
Mr Beck is very knowledgeable and helpful in explaining automobile maintenance.
Nancy C.
5 out of 5
1/24/2025
Jeremy Beck kept me informed of the progress of the service because it was there for days. I really appreciated that.
Judy F.
5 out of 5
1/24/2025
Fast service and a very polite Tech Brandon Ashford.
Kathryn C.
5 out of 5
1/24/2025
Ryan was courteous, knowledgeable and helpful. Look forward to seeing him at future services.
Sheree B.
5 out of 5
1/24/2025
Great job. Always takes care of things. The best ....
Secunda S.
4 out of 5
1/24/2025
Done as ordered

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