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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6200 reviews 69%
4 star 1952 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
Shelby H.
5 out of 5
2/15/2025
Steve was very helpful and knowledgeable and helped me with all my questions.
Jill V.
4 out of 5
2/15/2025
Best Toyota dealership around!! Professional and friendly. Honest and dependable!!
Kathryn D.
4 out of 5
2/15/2025
Did a through inspection and advised what the car needed. Completed the work in a timely manner. Friendly, helpful, and professional.
Nathan S.
5 out of 5
2/15/2025
Ryan was very knowledgeable and quick with knowing what was needed for my vehicle. I trust him and this dealer with my vehicle
Carolyn M.
2 out of 5
2/15/2025
Kept my car one hour and fifty minutes just for oil change and I had appointment
Lois H.
5 out of 5
2/15/2025
I’m a long term customer with Chuck. I’m always satisfied!
James K.
5 out of 5
2/15/2025
Will Always treats me great
Billy S.
5 out of 5
2/15/2025
Very thorough with what work that was done.Answer all questions with honesty.
Anthony A.
5 out of 5
2/15/2025
Very efficient and professional!!
Victoria W.
5 out of 5
2/15/2025
Great service
Alan J.
5 out of 5
2/15/2025
Good service, thanks
Kristin P.
5 out of 5
2/15/2025
Easy drop off. Timely service. Friendly service representative
Patricia P.
5 out of 5
2/15/2025
Was very professional and efficient. I was only there one hour and all work was completed on time.
Susan L.
4 out of 5
2/15/2025
Chad is absolutely the best! I love working with a service advisor I can trust completely. Not only is he very knowledgeable about the workings of my cars, he is delightful to deal with. Tuscaloosa Toyota should feel lucky to have Chad in the service department. He is a big reason I continue to service my cars at the dealership. Thank you!
Michael W.
5 out of 5
2/15/2025
Chase was excellent he made me feel very comfortable and I feel like he really cared about my needs. I am happy with my service and I hope to get Chase again next time I’m in he’s very well mattered young man..
Kelly W.
5 out of 5
2/15/2025
100 percent satisfied!!
Pauline E.
5 out of 5
2/14/2025
Satisfied customer
Joyce H.
5 out of 5
2/14/2025
I'm happy with the service experience.
Rachael S.
5 out of 5
2/14/2025
Tj was very professional and understanding when I argued on the cost of a repair. He got a manager for me, Dustin, who worked with me to get the repairs I needed in a timely and cost effective way. Thank you TJ and Dustin for working with me today.
Ollie W.
5 out of 5
2/14/2025
Steve Woods is always nice and friendly to me and he’s a great person every since I’ve met him. Thanks for taking me early today.

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