Service Center

Real Reviews From Verified Customers

Samuel C.
5 out of 5
2/22/2025
Steve was wonderful as always!
Mary M.
4 out of 5
2/22/2025
One of the best experiences I have ever had with a dealership.
Selina C.
5 out of 5
2/22/2025
Always have great service ????
Jo Ann.
5 out of 5
2/21/2025
Thank you Toyota. JoAnn Hobson
Rosa J.
5 out of 5
2/21/2025
Ryan was very thorough, professional, and courteous.
Woodrow W.
5 out of 5
2/21/2025
Tuscaloosa Toyota has a reliable service department. They have serviced our vehicles for many years and we depend on them. Thanks Chuck Sansing and the other rest of the team.
Joyce M.
5 out of 5
2/21/2025
Jeremy was very professional and friendly. He was very knowledgeable and helped us with problems that he fixed. We will be happy to recommend him to our friends and family for future services.
Michael S.
4 out of 5
2/21/2025
Steve has been helping me with service on my vehicles for 30 years. He has always provided excellent service and continues to do so. I recommend everyone who owns a Toyota or Lexus call for him when needing any sort of service for their vehicle.
Andrea G.
5 out of 5
2/21/2025
Very courteous and on top of it
Nancy P.
5 out of 5
2/21/2025
Am long time customer. Purchased and had serviced 2 vehicles at your business, relying on Mr. Sansing, as long as I can recall, to be my Service Coordinator without one complaint. Mr. Sansing, should I have a business, would be my top choice for employment. Because of his self-assured manner, listening calmly to the problem details, I always feel confident about the outcome. He is quiet, yet friendly, a quality that also instills confidence in him and the business. I feel Mr. Sansing's long time employment with Toyota speaks loudly to his loyalty, trustworthiness, and professionalism.
Francisco R.
5 out of 5
2/21/2025
Jeremey take care of all the process to complete the recall, after he called me and make the appointment everything were smooth and fast. Thanks so much
Devan A.
4 out of 5
2/21/2025
This was the second time I had Ryan as my service agent and he was absolutely wonderful both times!! I've used several service agents there in the past and he by far has had the BEST customer service out of any of them! He goes above and beyond to make sure his customers have all their questions answered and takes the time to explain all available options! He deserves a raise!!!
Christy R.
5 out of 5
2/21/2025
Marquez Davis was great!
Wendolyn Q.
5 out of 5
2/21/2025
Yes he did very Satisfy
Cecile H.
5 out of 5
2/21/2025
Excellent service, always on time, everything checked out.
Judy C.
5 out of 5
2/21/2025
I always enjoy working with Jeremy Beck! He takes care of his customers, especially the ones like me. As a widow woman, it hard to trust that you are not being taken advantage of!
Greg F.
5 out of 5
2/21/2025
All went great!
Harry F.
5 out of 5
2/21/2025
He’s as good as they come when it comes to working with you and keeping you updated.
Ray P.
3 out of 5
2/21/2025
Ok. Chad IVs my go to guy. We moved to pike road recently and drive back to ttown because of him. At some point I will use Montgomery but not yet.
William B.
5 out of 5
2/20/2025
Chad always does a great job for me. We only have Tuscaloosa Toyota do our service work

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