We always choose Chuck because he explains everything thoroughly and kind and polite.
T j was very helpful, on hand to answer any and all questions I had. He was very professional. He kept me informed on the process from beginning to end. The rest of the staff involved in this process were very professional , knowledgeable and professional. Thanks Toyota for a job well done. Mitchell C
Tj was great. Give him a raise.
Chad is always very nice and professional .
Chad always goes out of his way to help me
Garrett was a great communicator and very helpful. Thanks, Garrett!!!
I do want to let you know that the hood of my car wasn’t fastened and I had to stop on the interstate and push it down so it was completely fastened. Otherwise I was satisfied.
Steve has helped me for several years. He always provides good customer service.
Chad always provides top-tier service.
Chuck is great service writer
Being at Tuscaloosa Toyota today was a treat. Besides the service on our car was great. The waiting room was fantastic. It’s like an open floor with nurse's(an employee) checking on patients (you) to see if you need anything. Very caring and polite.
Great service department.
I had a brand new set of tires installed but when walked to my car after I was pointed in the direction to where my car was parked, I looked at my tires and they looked filthy. There was something that looked like muddy water all over 2 of the tires. As I drove away I also noticed that I had 3 different tire pressures showing on my new tires, all over inflated for what the cold pressure should be. In my service reps defense, he was at lunch so I couldn’t show him the issues. Other than these issues, it was a good experience.
Jeremy is always A1 to me!!! Great guy who always takes his time and takes care of his customers. The absolute best!!!
Jeremy Beck once again did an outstanding job overseeing my vehicle being serviced!
My experiences have been top notch in the past. After this visit I noticed the tint across the top of my wind shield was torn with a few holes in it. I am very frustrated by this as it just seemed careless. Getting in my truck I noticed the new service reminder sticker was half way down the A pillar in my the line sight while driving. I peeled away the stick to move it to the upper lefthand corner and saw the tears in the window tint. I would appreciate it if someone contacted me concerning this
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