Service Center

Real Reviews From Verified Customers

Christopher R.
1 out of 5
3/2/2025
I was told if I came early they would work me in. My appointment was at 10:30, I arrived at 9:05. I left at 11:45. Won’t be early again. Lesson learned. One reason was didn’t have the proper tool to rotate tires. Truck was purchased from you with same tires and rims. First time this has happened sure hope it won’t happen again
Edith E.
5 out of 5
3/2/2025
Mr. Steve is always so professional and nice!
MIKE S.
4 out of 5
3/2/2025
Chad is awesome be more like Chad
Jonathan C.
5 out of 5
3/2/2025
Exceptional performance and service
James M.
4 out of 5
3/2/2025
Jeremy is on top of his game.
Nicholas W.
5 out of 5
3/2/2025
It took way longer than I expected but, you guys always do a great job and you have an amazing team
Anthony H.
4 out of 5
3/2/2025
Chad demonstrated excellent customer service and a friendly disposition. He is very proficient in his job and he made sure we were completely satisfied before we left!
Quanna F.
5 out of 5
3/2/2025
We always receive great service.
Ava S.
3 out of 5
3/1/2025
I really wasn't prepared to pay 500 dollars for deductible to get my truck fixed today. I feel that you make payments really hard especially if you do not have to necessary money. I got it paid though.
Rennie J.
5 out of 5
3/1/2025
Great customer service!
Lyndsey M.
4 out of 5
3/1/2025
As always Chad was amazing. Along with everyone else that I came across. He kept me notified throughout the day and was a smooth prompt check out . Thank you again
Janis J.
5 out of 5
3/1/2025
Steve Woods is always excellent!!
Rita Y.
1 out of 5
3/1/2025
I was told I would be waiting 1 to 1 and a half hours. I waited over 2 and a half hours.
Charles M.
5 out of 5
3/1/2025
We were very satisfied with Chase and he was helpful with any questions we had
Timothy C.
5 out of 5
2/28/2025
Very pleased with the service of Mr.Steve Woods.
Ronnie L.
4 out of 5
2/28/2025
Thanks Jeremy
Gary M.
5 out of 5
2/28/2025
Steve was great and kept me well advised of what was going on. Great service!
Melissa B.
4 out of 5
2/28/2025
Chuck is the best!
Mark C.
4 out of 5
2/28/2025
remy Beck is the best service tech I've ever dealt with. I was getting a headlight bulb replaced and he saw the haze on my headlights and suggested the headlight restoration. I was amazed how good they looked and was even more amazed how bright they were tonight. Vehicle prices are a little higher at Tuscaloosa Toyota but as long as Jeremy Beck works there, I'll be a customer. Thanks
Devalius L.
5 out of 5
2/28/2025
Great job TJ!! Great job to all of the technicians and staff!!

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