Service Center

Real Reviews From Verified Customers

Annie W.
5 out of 5
3/4/2025
JOB WELL DONE VERY SATISFIED
William S.
3 out of 5
3/4/2025
Took too long
Bonita H.
5 out of 5
3/4/2025
Very pleased , Thank you so much . Bonita H
Richard M.
5 out of 5
3/4/2025
Great work as usual.
Jill S.
4 out of 5
3/4/2025
Jeremy is the BEST and he is the ONLY reason I still come to Tuscaloosa Toyota!!
Danny W.
4 out of 5
3/4/2025
Tuscaloosa Toyota is the best. Chad is a real professional. Always enjoy my visit to the dealership.
Linda C.
5 out of 5
3/4/2025
I was very pleased with the customer service I received and look forward to receiving the survey.
Thomas P.
5 out of 5
3/4/2025
I always call Steve Woods to handle my auto service because I appreciate Steves honesty and professionalism in dealing With his customers. I know Steve will treat me and all of his customers the way he would want to be treated.
Louie K.
5 out of 5
3/4/2025
Jeremy Beck was Awesome!! He has everything lined up to get my truck back on schedule!! The showroom was very clean and the staff were very nice and helpful!!
Lesley G.
5 out of 5
3/4/2025
He was very polite!! He answered all my questions!! He did an awesome job!!! Hope to see him in the future.
RACHEL K.
5 out of 5
3/4/2025
Chad did great today!! Quick service and eager to help me out!
Andrea H.
5 out of 5
3/4/2025
Very professional
Billy G.
5 out of 5
3/3/2025
Awesome service center!!!
Frederick B.
1 out of 5
3/3/2025
My 7am appointment time was ignored until 9am. It is hard to understand how the rear rotors had to be replaced at 80k miles when well over 20k miles were highway miles on lone trips. My front rotors are fine. If the rear rotors were so bad is it that Toyota uses such poor quality parts that the rotors would fail that soon? If that is the case than I must change my idea of Toyota's worth or should I just change my vehicles place of repair ?!!
Lana K.
5 out of 5
3/3/2025
My car was serviced in a timely manner. Communication was excellent.
Brian G.
4 out of 5
3/3/2025
I will continue to bring my truck to Tuscaloosa Toyota to have it serviced.
Angela F.
4 out of 5
3/2/2025
I always request Steve Woods as my adviser. I try and plan service around him being at Tuscaloosa Toyota. He is very trustworthy in my opinion.
Kristi H.
5 out of 5
3/2/2025
Excellent professional manner and went the extra mile
Mary Y.
5 out of 5
3/2/2025
Thank you for the excellent response to my vehicle need. Jeremy did an excellent service and had me back home very quickly. Thanks
TIMOTHY N.
4 out of 5
3/2/2025
They went above and beyond to get my truck fixed thanks for taking care of tundra

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