Service Center

Real Reviews From Verified Customers

James S.
5 out of 5
3/11/2025
Great person to work with
George B.
5 out of 5
3/11/2025
Thanks good work!
Stephen G.
5 out of 5
3/11/2025
Everything was great .
Carla J.
1 out of 5
3/11/2025
Took almost 2 hours for a tire rotation
Debora P.
5 out of 5
3/11/2025
Always friendly, honest and prompt.
Toni R.
5 out of 5
3/11/2025
Courteous and prompt in your service. Felt very well served.
Anna T.
5 out of 5
3/11/2025
Jeremy is always very kind and explains service options thoroughly which I appreciate!
John L.
5 out of 5
3/11/2025
TJ was great. Very nice and answered all of our questions.
Melody L.
5 out of 5
3/11/2025
Everything was great
William M.
4 out of 5
3/11/2025
Very knowledgeable on the vehicle and concerned enough to hear my problem with the car. Great attitude. Highly recommend
Louise G.
5 out of 5
3/11/2025
Jeremy has consistently been a reliable and conscientious service representative as well as friendly with excellent communication skills. That is why we request him when we need service for our two vehicles.
Gary D.
5 out of 5
3/11/2025
Great service department and excellent service to my vehicle,
Deborah R.
5 out of 5
3/10/2025
I appreciate everything Jeremy Beck at Tuscaloosa Toyota does to help me take care of my Highlander!
Thelonia R.
5 out of 5
3/10/2025
Great service
Kristy M.
4 out of 5
3/9/2025
Will was great! I’ve had two previous service jobs at Tuscaloosa Toyota which really soured me to bring my car there (I’d go up to Limbaugh Toyota instead of this place which is literally 1 mile from my house because of the poor service here) but Will really turned that around. Kudos to Will and the team.
Audrey W.
5 out of 5
3/9/2025
l truly trust and appreciate, Ryan.
Ericka W.
4 out of 5
3/9/2025
He was awesome. He plans close attention to details.
Julia F.
5 out of 5
3/9/2025
Friendly, polite, and helpful. This describes Ryan.
Layla M.
4 out of 5
3/9/2025
Ryan is always so knowledgeable in his work. He always has a smile on his face when approached and gives amazing customer service. He is thorough when explaining the process of any given service. I will always choose Ryan anytime I use Tuscaloosa Toyota. I’ve never encountered such positive vibes from anyone working a job, but Ryan seems to take the cake on that. Thank you for being the best :)
Thomas A.
4 out of 5
3/9/2025
TJ was extremely helpful. I was confused about the financing of service and parts and although he had to explain it to me a few times he was patient and professional. In the end he had to reaccomplish the invoicing and separate it into two invoices. This was time consuming for TJ but he was considerate and even still professional and pleasant to work with. I look forward to having new tires installed next week and further service for my vehicle.

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