Jermey is a great knowledgeable person and friendly
Friendly, enjoyable to talk to, service was done quickly, comfortable place to wait for car being serviced.
Jeff Rouzie
Great job as always. Chuck does an outstanding job at taking care of my service needs.
Jeremy Beck is the best!!!!! The mechanic Jeremy was awesome as well!!
I’m not completely satisfied with anything. Mr. Beck did a fine job. The girls at the desk where you pay were very lacking. They were fine with me because Mr. Beck was there. However I observed them ignoring customers earlier in my visit
Thank you for your service.
Garrett greeted me on time for my appointment and explained my service and a few other additional services offered. Very nice and professional
Very professional service. I drive from Birmingham area for service. It is important to me that you take the time to do a good job, but complete the service asap. I am very satisfied with my experience today.
Chuck was great. However, the tech did not secure the skid plate. All four bolts were left off. I'm having to take it back for it to be repaired.
Chad and the team were great. They took care of all of my needs on my 2024 camry
TJ COLE is a great advisor, he really does a great job ????
It was a totally pleasurable experience! Everyone was so very nice and professional! You have an awesome service department.
I always receive great customer service from Steve Woods and Tuscaloosa Toyota. Thank you.
My 1:00 pm oil change was not completed until 3:30 pm. My time waiting could have been more tolerable if I had been given brief updates during my wait. I did not hear anything about my vehicle until one of your employees asked if I needed anything. I asked for an update. She returned with news that my vehicle had just been brought around. Paperwork was being completed. I appreciate the service I received but my experience would have been better if I had been updated about progress. I recall on previous visits getting texts and short videos of the progress of my service. Not so this time. Please add that communication back to your service.
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