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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6183 reviews 69%
4 star 1946 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Linda W.
5 out of 5
4/8/2025
Job Well done
Reenay R.
3 out of 5
4/8/2025
Glad they let me know about tire deal
Kendra G.
4 out of 5
4/8/2025
Thanks T.J
Sharon B.
5 out of 5
4/8/2025
Everybody there was so nice.
Kathy F.
5 out of 5
4/8/2025
Exceptional customer service.
Cesar S.
5 out of 5
4/7/2025
Really good service and in a short time
Caroline S.
5 out of 5
4/7/2025
Very timely and helpful today! I really appreciated it!
Jeremy J.
5 out of 5
4/7/2025
Chuck was great. The team was great. I appreciate everything they did for us.
Kezia A.
2 out of 5
4/6/2025
TJ did an excellent job but 3 hours for an oil change and tire rotation with an 8:00 AM appointment was very disappointing.
Eryn T.
5 out of 5
4/6/2025
Very thorough and prompt service!
John Z.
5 out of 5
4/6/2025
it was quick, efficient and exactly the cost I was quoted
Glenda S.
5 out of 5
4/6/2025
David was such a nice respectful young man. He explained that was the 10,000 mile service where they would also rotate my tires. You should be very proud of him as an employee.
Nathan R.
5 out of 5
4/6/2025
Good job!
Deboris L.
5 out of 5
4/6/2025
Very nice and highly informative! Would definitely recommend his services to anyone coming to Toyota.
Kenneth M.
5 out of 5
4/5/2025
Excellent customer service as always. Thanks again.
Lee M.
5 out of 5
4/5/2025
The service is always great at Tuscaloosa Toyota.
Dennis J.
5 out of 5
4/5/2025
Very timely and professional.
Wallace P.
5 out of 5
4/5/2025
Kept up the good work of doing the job well
Jermerica Y.
5 out of 5
4/5/2025
Great customer service and Will was super friendly and very helpful.
Donald K.
4 out of 5
4/5/2025
Explained what was done to the vehicle very well, in a manner that could be understood. Helped me to have more confidence in the dealership and it's workers.

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