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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6182 reviews 69%
4 star 1946 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Paralee W.
5 out of 5
4/9/2025
TJ is very professional, and he does an excellent job!
Cheryl J.
4 out of 5
4/9/2025
Jeremy is the best
Robert M.
5 out of 5
4/9/2025
David was friendly and professional toward me.
Vonda C.
5 out of 5
4/9/2025
Jeremy is always very informative and helpful
Delois T.
5 out of 5
4/9/2025
Great Service
Terry C.
4 out of 5
4/9/2025
David was very helpful. He was quick to assist and get me in.
Susan N.
5 out of 5
4/9/2025
Will always make sure my service is done to perfection.
Katrina C.
5 out of 5
4/8/2025
Jeremy is always so helpful and a pleasure to work with.
Tracey S.
2 out of 5
4/8/2025
On April 3 my car was making a terrible noise. After inspecting it, we found that the driving belt was dry rotted and coming unraveled. I had to use my car the next day so had a technician look at it to discover that the belt tensioner had gone bad causing the drive belt to shred. After the parts were replaced my car is now running like it should. I had mentioned that it was making a noise but nothing was discussed about it after was returned regarding this issue. I have pictures of the belt and tensioner if you would like to see it.
Melissa F.
5 out of 5
4/8/2025
Very nice, great & fast service
Connie C.
5 out of 5
4/8/2025
Jeremy is always so kind and so helpful! He's the best!
Nick T.
4 out of 5
4/8/2025
Ryan is excellent. You are lucky to have him working for you.
Sandra B.
5 out of 5
4/8/2025
Ryan was very efficient & helpful.
Britton L.
5 out of 5
4/8/2025
Thanks so much
Daniel W.
5 out of 5
4/8/2025
jeremy is the man, takes care of me everytime!
David H.
5 out of 5
4/8/2025
Thanks
Daisy W.
4 out of 5
4/8/2025
I really enjoyed working with Garrett.
Robert E.
5 out of 5
4/8/2025
Always excellent service !
Deborah N.
4 out of 5
4/8/2025
David Harrison exhibited Tuscaloosa Toyota’s reputation for customer service at its best. Polite, Professional, and Personable, Mr. Harrison was on point keeping me informed on my RAV4’s needed equipment replacements AND had quotes on prices… so no surprises at checkout. I have consistently recommended Tuscaloosa Toyota to family members Bers and friends. David Harrison is a dedicated asset to the Company.
Linda W.
5 out of 5
4/8/2025
Job Well done

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