He gave all the information related to my car and give me information about parts that were covered with the car warranty
And very professional his work
Chad is very professional. . Always eager to help you in anyway . I trust his advice.
Chuck always takes care of business!!!
Very efficient and done in a timely matter.
Jeremy always goes above and beyond my expectations and offers quality customer service.
Service department completed update on Bluetooth. Afterwards after checking I was still having an issue. Multiple agents were helping me determine what the issue actually was, my phone. They were all professional and polite and ensured We found out what issue was. I also spoke to salesman, Marlin Hall. I was asking about a vehicle I saw on website. I am still going to work with him to find vehicle that will fit my need as I am retired and always cautious, but Marlin has been ver helpful and providing me with information I need to move forward. Tuscaloosa Toyota is a 10 out of 10! Highly recommend.
I value the work and service provider at Tuscaloosa Toyota and I appreciate that I feel I can trust them to not only do good work, but also to be honest in what work I need to get done. I have been a customer since around 2015, and plan to remain one for life.
It would be great if the chairs in the kids room were more comfortable. I longingly looked at those big cushy chairs from my hard straight back. Eitherwise, service as usual, great.
Excellent customer service as always!
My issue was resolved when I had to return to the dealership! We all thought my hatch on my 2024 Sequoia was just a programming issue and it was more
I have been coming to Chad for years and he never disappoints
Ryan did an excellent job. He was friendly, courteous and explained everything in great detail. I would highly recommend him as service manager
Chad Watson was great and provided great customer service! Very helpful in understanding what I was getting and got everything done in a timely manner! Thank you!
O.k.
I will complete survey.
Steve is very nice and easy to work with! He makes the experience pleasant and he goes over everything with you, helping you understand.
Had a new set of tires put on today.Thanks everybody!
Chuck Sansing and David Holliday were great as usual. They always take care of my needs really well and both very professional.
Very polite
Very professional
Completely satisfied with the experience
Very satisfied, David answered a couple of questions I had about my car, great customer service.
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