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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6182 reviews 69%
4 star 1946 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Florence C.
5 out of 5
4/16/2025
I am completely satisfied with the service I received.
Artie A.
5 out of 5
4/16/2025
The service was done, very professional, and in a timely manner
Paul B.
4 out of 5
4/16/2025
Everything went well. I was please with my experience today.
Heaven K.
5 out of 5
4/16/2025
Will is very polite, courteous, and professional when he is engaging with his customers. I highly recommend and use Will for all 4 of my vehicle services.
Deborah S.
5 out of 5
4/16/2025
TJ was very helpful and easy to talk with about my car services. He was informitive but not pushy about recommended services which I truly appreciated. All in all I have to give my experience today an A+
Janette D.
5 out of 5
4/16/2025
Great service and very efficient. Thank you Will Averett
George E.
5 out of 5
4/16/2025
Chad was very Professional
Alfred M.
5 out of 5
4/16/2025
Great job
Edwardo A.
5 out of 5
4/16/2025
Welll service is good but wait for long time
Marguerita E.
5 out of 5
4/16/2025
Great experience
Michael B.
5 out of 5
4/16/2025
Thank you so much Chad for taking care of us
Chellia H.
5 out of 5
4/16/2025
Chuck did a great job.
Nancy A.
4 out of 5
4/15/2025
Please it was done under the 2-hour specified time frame
Kathy M.
5 out of 5
4/15/2025
Jeremy was very thorough and explained the service process well.
Helen S.
4 out of 5
4/15/2025
I was not there long.
Dennis W.
5 out of 5
4/15/2025
Jeremy was very polite and professional. We enjoyed doing business with him.
Shannon C.
5 out of 5
4/15/2025
I really appreciate Toyota services they always give the best services needed on my vehicle,, I really love my car,, I will always be a part of the Toyota family
Richard J.
2 out of 5
4/15/2025
I had a1:15 appointment and waited at the dealership ship. At around 4 Mr Jackson asked me if I wanted some other items done, I declined. I asked him why it was taking so long, he informed me that he texted me earlier and asked about the additional work requested. I didn’t get the text and besides I am sitting 50 ft from him. A lot of people came after me and were finished before. I told them when I arrived I only wanted an oil change and tires rotated. Mr Jackson was not very courteous, made it appear it was my fault it took till 4:30
Murtis F.
5 out of 5
4/15/2025
N/A
Donald F.
5 out of 5
4/15/2025
For 25 years Steve has always been out go to for any service need we needed The technician's have been great. Thank you Tuscaloosa Toyota

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