Service Center

Real Reviews From Verified Customers

Judy V.
5 out of 5
5/6/2025
Will was very polite, explained everything really well. Very professional.
Utz M.
5 out of 5
5/6/2025
Excellent service
Patricia K.
4 out of 5
5/6/2025
Thank you for the follow-up and the opportunity to provide constructive input.
Joseph E.
4 out of 5
5/6/2025
yes very satisfied with today’s service didn’t have to wait long at all I appreciate the good work Thank you Will job well done
Brenda V.
5 out of 5
5/6/2025
He did a great job keeping me informed. It did, shower, take way too long.
Ronald L.
4 out of 5
5/6/2025
Hi I just wrote an appraisal of David and what a great job he did today but it wouldn’t submit so here goes agai. He personally showed me how to manage the media screen to reconnect the blue-tooth for maps when it would change to off and had the mechanic put my spare on when the slow leak wheel/tire was deemed nonrestorable thereby allowing me to drive home and await the new tire without having to monitor and top off the damaged one with air. An asset to your dealership.
Heather O.
5 out of 5
5/6/2025
Will was great! Friendly and knowledgeable.
Andrea M.
5 out of 5
5/6/2025
TJ was very nice and courteous! He keep in contact with me while my car was being serviced. He did a great job and I will be returning to request him next time I need my car serviced.
William E.
4 out of 5
5/6/2025
Chuck always does an outstanding job and seems to make every customer a priority. I enjoy working with him as it it a hassle free experience. He has helped make my Tuscaloosa Toyota experience even better as we go into the maintenance and service phase of Toyota ownership.
Robert B.
5 out of 5
5/6/2025
Very impressed with Ryan. Very knowledgeable & gave good advice. Excellent employee.
Boody M.
5 out of 5
5/6/2025
ThX
Joseph C.
5 out of 5
5/5/2025
Great service.
Keyani W.
5 out of 5
5/5/2025
TJ is always professional and remembers who I am. I appreciate his kindness and good customer service.
Fay G.
5 out of 5
5/4/2025
Tuscaloosa Toyota treats you like family. Especially Jeremy.
Noah S.
5 out of 5
5/4/2025
Ryan is great! Will happily use him going forward.
Deborah J.
4 out of 5
5/4/2025
Mr.TJ Cole was very professional, knowledgeable, polite and did a great job on my maintenance appointment. He completed the job in a timely manner and kept me updated during the process. I will definitely be coming back for my car's next checkup.????????
Annabel G.
4 out of 5
5/4/2025
My service went very smoothly and with no stress! TJ Cole let me know each step of the way what was going on with my inspection! He was very prompt. My inspection went well! TJ is awesome ! He is so kind and considerate. I have known Chuck Sansing for years. He is helpful also! I hope for TJ to continue to be my service advisor. It’s great to have the same advisor every time !
Kimmery P.
5 out of 5
5/4/2025
TJ was very professional and informative. He made my experience very pleasant. Customer service was top tier!!!!
ERYN T.
5 out of 5
5/4/2025
Very prompt and courteous!
Heaven K.
4 out of 5
5/4/2025
Will is always very friendly, helpful, and respectful when I come in to get 1 of my 4 Toyota’s serviced. I always request Will for my service .

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