Service Center

Real Reviews From Verified Customers

Dane C.
3 out of 5
5/29/2026
The time for the repair was billed at 5 hours but it did not take more than 3.5. I was still charged for the 5 hours of labor. This was for an alternator replacement.
Robert S.
4 out of 5
5/29/2026
Fine experience
Deborah M.
5 out of 5
5/29/2026
Mr. Sansing is always very great person who always is out to give you the very best service on our car and truck
Sarah W.
5 out of 5
5/29/2026
I was very pleased with my first service experience at Tuscaloosa Toyota today. Jeremy was very helpful and professional. He answered all my questions and the job was done in a timely manner.
Rick W.
5 out of 5
5/28/2026
I appreciated the service that I received
Dennis L.
4 out of 5
5/28/2026
GREAT WORK NO MALFUCTION ON THE WAY HOME I ALSO EXPECT YOU TO KEEP MY NEW TRUCK IN TIPTOP SHAPE
Wallace G.
5 out of 5
5/28/2026
Yes I was satisfied.
Mike L.
5 out of 5
5/28/2026
David is always affable, professional, and friendly. He keeps me informed regarding the progress of my service.
Augusta P.
4 out of 5
5/28/2026
Jeremy Beck is the only service guy I trust. He has always treated us well and ensured our vehicle was well maintained. Can’t say enough good things about him, but we will definitely continue scheduling our maintenance with him.
Danielle W.
5 out of 5
5/28/2026
Will always goes above and beyond when I have my car serviced! He is very professional and timely and always makes sure I feel welcomed! He deserves a raise!!
Elsa T.
5 out of 5
5/28/2026
Thanks Jeremy for good service and taking care of my car.
Carroll H.
5 out of 5
5/28/2026
Always excellent service since 2003.
Charles P.
5 out of 5
5/28/2026
Very professional and helpful
Jayne D.
5 out of 5
5/28/2026
Chad is always helpful and professional.
Garrett S.
4 out of 5
5/28/2026
Chad Watson provides hands-down the best service experience at Tuscaloosa Toyota. He makes sure I get seen about immediately and keeps the entire process transparent. I never have to worry about surprise charges or junk fees with Chad looking out for me. He’s an exceptional asset to the dealership and the definition of a trusted advisor. 5 stars all day!
Mark S.
5 out of 5
5/28/2026
Kaleb did a great job. Look forward to working with him again in the future.
William W.
3 out of 5
5/28/2026
I have bought 2 brand new Tundras. One in 2007 & one in 2017. Was thinking about getting a new one and found out you quit making the 5.7 V8. HUGH mistake. Pass that on to corporate.
Wanda W.
5 out of 5
5/28/2026
Great work
Eric K.
5 out of 5
5/28/2026
Jeremy always does an excellent job
Marsha B.
5 out of 5
5/27/2026
Everything was great

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