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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6167 reviews 69%
4 star 1937 reviews 22%
3 star 194 reviews 2%
2 star 355 reviews 4%
1 star 323 reviews 4%
Review Us
James C.
5 out of 5
6/4/2025
Garrett was extremely helpful and professional.
FELICIA F.
5 out of 5
6/4/2025
I appreciate the service and knowledge of the needs of my Lexus.
Kindal M.
2 out of 5
6/4/2025
Wasn’t something someone did I bought my vehicle from Toyota came in for service waited 2 hours just to be told to take it the Chevrolet
Sharon B.
5 out of 5
6/4/2025
Ryan was very helpful to us and got us in and out in a timely manner. Thank you Ryan
Kathryn P.
5 out of 5
6/4/2025
T J was very helpful in explaining the various services recommend for the car at 40,000 miles.
Lesley S.
5 out of 5
6/4/2025
Jeremy is always great!
Steven S.
4 out of 5
6/4/2025
Ryan always does a good job. He looked out for me as his customer and I appreciate that. I would have never had any idea that part was covered by my lifetime powertrain warranty. I am thankful for him. He is very thorough and does a great job
Leigh B.
5 out of 5
6/4/2025
Chad is amazing!!! Helps me with all 4 of our cars. He is honest, dependable and super friendly.
Johnathan S.
5 out of 5
6/4/2025
Chuck is great and he always has on stylish sneakers.
Alton B.
5 out of 5
6/4/2025
Excellent service. Ryan and Caden were exceptional!
David S.
5 out of 5
6/4/2025
Garrett kept me apprised of the progress throughout the process.
Chad C.
5 out of 5
6/4/2025
Job very well done as always.
David N.
5 out of 5
6/4/2025
Fast and efficient
Dave B.
5 out of 5
6/3/2025
Great job! Well done
Kathy P.
5 out of 5
6/3/2025
Thank you Will, always on point for my service needs
Kristi W.
2 out of 5
6/3/2025
I wasn’t expecting a three-hour wait for a scheduled oil change / inspection. Happy with Chad, but an estimated wait time upon arrival would be appreciated. Thank you.
Sharon J.
5 out of 5
6/3/2025
Thanks .. Will .. for your great communication and service
Winston O.
5 out of 5
6/3/2025
Wonderful service.
Angela R.
5 out of 5
6/3/2025
Will is always so friendly and helpful. I’m always happy with my service at Tuscaloosa Toyota.
Clover S.
5 out of 5
6/3/2025
Awesome Job!!

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