2 hours, 20 minutes for a 45,000 mile service is not what I’ve come to expect from Tusc Toyota. Never saw Jeremy, only phone call and texts.
Attentive and responsive.
I didn't have to wait as long as my last visit. Will made my visit quick and professional.
Mr. Harrison was very thorough, thoughtful, knowledgeable and patient in dealing with my service item and related vehicle rental.
Jeremy was very professional and courteous. He was knowledgeable of my service and explained everything clearly. I was very satisfied.
Soirry itouched the wrong number.
Easy and fast maintenance appt!
In the case of our 2010 Camry, we accepted all of the suggestions that Tuscaloosa Toyota made for maintenance. We drove it 126,000 miles with no problems. Thank you!
We just bought a 2025 Camry and will do the same with it. Here's to the next 126,000 miles!
Chad is a very attentive and professional young man. In his care I feel like I’m being taken care of.
I had an 8:30 appointment and dispatch had not taken my car back at 9:40. I took my car and left. Extremely disappointed.
After being there for 30 minutes I received 2 videos showing where they inspected underneath my car and showing the tires taken off and under the hood. Along with this I received a report that was a checklist of everything that they had inspected saying weather it was all good, was gonna need work, or needed to be fixed. All the green boxes were checked saying it was good. After seeing all this I assumed that meant it had been checked since the green boxes and had all been checked saying everything was good. I sat there for another 90 minutes almost before I was told my car was ready. My question is if everything had been inspected and was good and I had received the report what where they doing for another 90 minutes?
Ryan was great and represents the dealership very well ,
Wait was to long with an appointment.
Chad is always helpful and courteous.
Everybody in service is nice professional dealership employees. They know what they are doing.
Amazing! He explained everything so thorough.
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