Service Center

Real Reviews From Verified Customers

Angela J.
5 out of 5
7/18/2025
Chad is the best! He always works around my schedule. He explains everything that’s being done and why.
Mary R.
5 out of 5
7/18/2025
Wes is an amazing service advisor. Thank you Wes for an amazing job!!
Twarner W.
5 out of 5
7/18/2025
Jeremy and everyone was very patient and helpful.
Carolyn B.
4 out of 5
7/18/2025
I'm always satisfied with Steve. We have been together through his grandchildren. He calls me, Ms Carolyn. I've been bringing mine and my ex-husband vehicle there since 2010. Therefore; some one has to be doing something right. My ex-husband vehicle is a 2010 Toyota Thundra, we bought it in Mississippi, but I brought it to you all for routine maintenance. The first vehicle we bought from your dealership was a 1994 Toyota Camry. I'm a repeat customer. Thanks Steve. ????
Scott C.
5 out of 5
7/18/2025
Ryan did an excellent job explaining everything.
Vernon R.
1 out of 5
7/18/2025
Brought car in because of malfunction of tire pressure system. This morning got the same message regarding the malfunction. Cannot say 100% dissatisfied with because was advised reprogramming of all 4 sensors was done in hopes of fixing. Also instructed to return if problem continued. A little disappointed....not completely unsatisfied with cause don't think they really knew what problem was.
Amy T.
5 out of 5
7/18/2025
David did an excellent job answering all of my questions and keeping me up to date on the status of my vehicle. Thank you for a very pleasant experience!
Jeffrey R.
5 out of 5
7/18/2025
Ryan Engleman was so very helpful and responsive.
Lynn N.
4 out of 5
7/18/2025
Great service. They took my car on time and finished in 30 minutes. I have never had that kind of service. Will showed me around and got my Wi-Fi set up. The waiting area is great and comfortable. Thank you so much for taking great care of me and my car.
Lois H.
5 out of 5
7/18/2025
Very happy with Chuck. I was in and out quickly.
Bobbie Y.
4 out of 5
7/18/2025
This was my first experience with Garrett. He was courteous and listened to what I had to say. The wait time was also minimal and that was nice.
Gregory C.
1 out of 5
7/18/2025
Truck was ready and no one let me know
Amy G.
5 out of 5
7/18/2025
Garrett was awesome!
Natasha S.
4 out of 5
7/18/2025
Tj is the best service guy I’ve ever had. He Is always the same happy well mannered young man at every one of my appointments. I pray he will be there as long as I have a Toyota. I drive a hour to get there because I’ve such great experiences with him. I would like send a big Thank you to Tj,and encourage him to keep up the great work.
Tamatha A.
4 out of 5
7/17/2025
Things were good ????
Ethel S.
5 out of 5
7/17/2025
Pleased with the service I received.
Mary H.
4 out of 5
7/17/2025
I was pleased with my service I will be coming back for all my Service from now on especially my Oil change Thank you so much
Randall W.
4 out of 5
7/17/2025
Steve is the best. He is the reason I trust Tuscaloosa Toyota
Jason B.
1 out of 5
7/17/2025
I have been asking about the paint issue on the driver's side sine the vehicle had 15k on it. I just had my 65k service. There has been plenty of time to get the arrangements to fix this, but have been forgot until next time I ask about it.
Randall J.
4 out of 5
7/17/2025
Steve Woods is absolutely the best!! He is much more than a service tech, he has become a trusted friend. His diagnostic skills are impressive, but it is his calm and reassuring demeanor that lets us know we are in good hands at Tuscaloosa Toyota. We can buy a Toyota almost anywhere, but you only get Steve Woods at TT. Thank you Steve for two decades of wonderful service! Randy and Michele Jarrell

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