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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6156 reviews 69%
4 star 1930 reviews 22%
3 star 194 reviews 2%
2 star 354 reviews 4%
1 star 321 reviews 4%
Review Us
Charlene B.
3 out of 5
7/20/2025
Took longer than expected
Matthew L.
5 out of 5
7/20/2025
Steve was a pleasure to work with.
Donna W.
4 out of 5
7/20/2025
Steve Woods is the best in the business, knowledgeable and very customer focused. He is always my first choice and have delayed scheduling service before if he isn’t working on the day I need to come. Huge asset to Tuscaloosa Toyota.
Ronald S.
5 out of 5
7/20/2025
Jeremy was fantastic. I’ve had some not- great experiences with other service advisors, but I was pleasantly surprised with Jeremy’s knowledge and quick work. My service was done in 30 minutes. That’s a record for me.
Patricia P.
5 out of 5
7/20/2025
Great service from professional friendly team
Jennifer B.
5 out of 5
7/20/2025
Jeremy was wonderful to work me in on a Saturday::: much appreciated
William K.
5 out of 5
7/20/2025
Outstanding service. Thanks Chad
John C.
4 out of 5
7/19/2025
Wes took care of me and all my questions beautifully. Even though he didn’t know how to make my screen work, he found somebody else to try to help. Thank you, Wes!⭐️⭐️⭐️⭐️⭐️
Donna H.
5 out of 5
7/19/2025
Will was awesome
Steven N.
5 out of 5
7/19/2025
Very good and fast service
Kenneth L.
4 out of 5
7/19/2025
Steve is great!
Mary C.
5 out of 5
7/19/2025
Very helpful
Sharon S.
4 out of 5
7/19/2025
Steve went over and above to assist me. I always ask for his assistance when I come into Tuscaloosa Toyota.
Peter T.
5 out of 5
7/19/2025
Garrett was excellent - much appreciated!
DEBRA G.
5 out of 5
7/18/2025
Chad always helpful and greet me with a smile.
MELISSA S.
5 out of 5
7/18/2025
Chad Watson always goes above and beyond with helping fix my car! Thankful for the Toyota service team.
Amy A.
5 out of 5
7/18/2025
A+++ service
Not-Provided A.
5 out of 5
7/18/2025
Steve is the best!!
Cristopher C.
5 out of 5
7/18/2025
TJ was professional and kept me in the loop of what was going on with the car in a timely manner
Alec K.
4 out of 5
7/18/2025
I would like to say Mr. Garrett colburn made my experience so great,from the time I arrived, he was polite,and very curdious. Answered every question,with an expert answer. I will be telling everyone to come to Tuscaloosa Toyota for the best service ever. Thank you Mr. Garrett 5 stars

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