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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6150 reviews 69%
4 star 1927 reviews 22%
3 star 194 reviews 2%
2 star 354 reviews 4%
1 star 321 reviews 4%
Review Us
Barbara B.
5 out of 5
7/25/2025
Great job
Vasha H.
4 out of 5
7/25/2025
I miss the videos - I especially would have liked to see the engin when it was ready to have the spark plugs removed and to see the spark plugs and how they looked. Missed opportunity
HAROLD H.
5 out of 5
7/25/2025
Ryan is an exceptional young man. He is very knowledgeable about Toyota. He demonstrates what going above and beyond what customer satisfaction means! We will definitely tell everyone we know about Ryan and his impeccable communication from beginning and en, about our Toyota service experience. Tuscaloosa Toyato, you have a valuable employee!
Brenda R.
5 out of 5
7/25/2025
Services were explained clearly by service rep. Also rep was courteous, great customer service skills.
Charles E.
4 out of 5
7/25/2025
The man
Thomas M.
4 out of 5
7/25/2025
Jeremy was so nice to deal with.Jeremy took time and explains everything to the tee with I will be using his m from now on.
Meta B.
4 out of 5
7/25/2025
All that issues were addressed and promptly resolved in a timely fashion. That is why I keep driving from Starkville Mississippi to Tuscaloosa for my service on my Toyota vehicles.
Melissa W.
5 out of 5
7/25/2025
Will always takes excellent care of both our vehicles. He's amazing!
Wilson H.
5 out of 5
7/25/2025
Great, timely service!
Jo Ann.
5 out of 5
7/25/2025
Thanks again to Chuck for taking such good care of us and our automobiles!!
Emmett T.
5 out of 5
7/25/2025
Great service
Alicia N.
5 out of 5
7/25/2025
He was very nice. I was happy that he was so nice. Thank you for being nice, Chuck! God bless you!!! ????????????♥️????
Norman G.
5 out of 5
7/24/2025
Jeremy is very helpful and professional. Will always trust his advice and attention to details.
Don A.
5 out of 5
7/24/2025
Great
James B.
3 out of 5
7/24/2025
The staff got right on my car I was in and out didn't have to wait long for a tire ro Rotate and oil change
Lena D.
5 out of 5
7/24/2025
Will was very helpful!
Settle H.
4 out of 5
7/24/2025
Wes was fantastic. I thought I was in pit row. They had me in and out in 40 minutes. That's crazy good quick. They were so nice from check in to check out.
Tracie S.
5 out of 5
7/24/2025
Will always keeps me informed and follows through on the service plan for my vehicle
Jenny L.
5 out of 5
7/24/2025
Great! Thank you!
Amanda M.
5 out of 5
7/24/2025
Chad is very personable, helps us better decide which services to proceed with, and helps make the service experience better.

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