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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6150 reviews 69%
4 star 1927 reviews 22%
3 star 194 reviews 2%
2 star 354 reviews 4%
1 star 321 reviews 4%
Review Us
Tracy B.
5 out of 5
7/26/2025
I was greeted immediately, taken care of promptly and professionally. Great job!
Dan B.
5 out of 5
7/26/2025
Very satisfied
Michelle L.
1 out of 5
7/26/2025
My car smells like smoke now. I don’t smoke. No one at my house smokes.
Sara W.
5 out of 5
7/26/2025
Very good service
Sarah L.
5 out of 5
7/26/2025
Always very impressed with Tuscaloosa Toyota!
Michael H.
4 out of 5
7/26/2025
Chuck is the best
Florence E.
5 out of 5
7/26/2025
I appreciate the timely manner my repairs were made. Great service.
Hermelo M.
5 out of 5
7/26/2025
I am grateful that they took good care of my wife since she is already pregnant, but i am very satisfied and grateful for their good work.
Chartisha D.
5 out of 5
7/26/2025
The service was fast and chuck was awesome.
Lynneshia D.
5 out of 5
7/26/2025
Tj did good per usual. He always pretty good
Tracy J.
5 out of 5
7/25/2025
Always outstanding service dealing with my service advisor Jeremy Beck.
RUBY R.
5 out of 5
7/25/2025
Ryan was very courteous and professional. Totally satisfied with the job he did for me.
Mercedes G.
2 out of 5
7/25/2025
I was satisfied with the communication about the progress of the troubleshooting and repair. I wish the part at least would have been covered by the extended warranty letter that I received. My thoughts are that unless the replacement is identical to the original then what needed to be done also”fixed” the issues that were occurring with the fuel pump
Winston M.
1 out of 5
7/25/2025
Took my 2 yr old RAV4 XLE in because display went blank. I was told after 2 hrs it was reprogramed and reset. Left service and it died again 3 miles on my way home. Never had a Toyota failure before. Not happy a all
Billy H.
5 out of 5
7/25/2025
Will was very professional and helpful.
Gregory N.
5 out of 5
7/25/2025
Good staff, fast
Mary Ellen.
5 out of 5
7/25/2025
Every Service rep is super nice and very knowledgeable.
Cindi G.
5 out of 5
7/25/2025
Will was very polite and worked in a timely manner and I was very pleased with my service today.
Danny C.
5 out of 5
7/25/2025
Thank you .
Timothy M.
5 out of 5
7/25/2025
Jeremy is always courteous and helpful and honest. I appreciate his help.

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