Service Center

Real Reviews From Verified Customers

Lily W.
5 out of 5
7/31/2025
He was very good as always. Thank you Jeremy!
Madeline H.
2 out of 5
7/31/2025
It took an hour and 15 minutes to simply remove a plug in the door, a problem you’ve seen before. When your customers make appointments and arrive on time,it would seem the nature of the issues could be addressed in a rank ordering of complexity. This job should not have taken more than 15 minutes. However, I appreciate the courtesy of your technicians and the resolution of the issue. Thank you.
Pam B.
5 out of 5
7/31/2025
Garrett was extremely helpful and courteous. . He was professional and spent time answering my numerous questions!
Rodney L.
4 out of 5
7/31/2025
Steve is simply awesome
Thomas C.
4 out of 5
7/31/2025
Been dealing with Tuscaloosa Toyota for many years. Steve has been our go to guy for many of those years!!
Owen J.
5 out of 5
7/31/2025
Steve woods is the best service advisor that you have.
Lisa R.
5 out of 5
7/31/2025
Steve is always honest and helpful! We have been using him for many years and we TRUST him with our vehicles.
Timothy M.
5 out of 5
7/31/2025
David did a Great Job!
Roger R.
5 out of 5
7/31/2025
Steve Wood is always ready to take care of my service needs!
Susan R.
1 out of 5
7/31/2025
It was no fault of Chuck’s but the tires I had scheduled for my car were not available. I had to pay significantly more for different tires. Also, I waited there for 3 hours before my car was ready.
Robbie T.
5 out of 5
7/31/2025
Always excellent service with Jeremy
Nancy C.
5 out of 5
7/31/2025
Mr. Beck is a five star service adviser. He has always been very helpful in explaining recommendations for repairs. Job well done.
Nicolo T.
5 out of 5
7/31/2025
Service was excellent
Vonda C.
5 out of 5
7/31/2025
Thank you
Hailey K.
5 out of 5
7/31/2025
Has an appointment at 9 was out the door by 9:45. Very timely and polite
Michael W.
1 out of 5
7/30/2025
Came in to change my oil but you’ll jut rotated my tires!!! The service man already knew I wasn’t due for oil chang but didn’t bother to tell me but you charged me 40$$$ to rotate my tires and waste 1.5 hr of my life … I believe u should be straight up with the customer and give him the option of coming in just for tire rotation also the 40$$ should go towards my oil change since I wasn’t told that I wasn’t due for oil change !!!! If this isn’t feedback enough call me ****-****-xxxx… thanks Mr Watson
Kathy B.
5 out of 5
7/30/2025
Great service! Thank you!
KEVIN H.
5 out of 5
7/30/2025
Ryan always does an excellent job in taking care of me!
Wayne M.
5 out of 5
7/30/2025
Great courteous service! The best!
Francisco R.
5 out of 5
7/30/2025
He provide excellent and personal attention every time I visit you location

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