Service Center

Real Reviews From Verified Customers

Oscar S.
4 out of 5
8/12/2025
He was taking care of my vehicle and provide all information relsted with it
Elizabeth T.
2 out of 5
8/12/2025
This was the worse experience I’ve experienced at Tuscaloosa Toyota. The service man who was helping us was too busy playing on his phone and trying to up sell things to us instead of helping us out. He ever had the nerve to ask me if I “understood the review that was sent or did he need to explain it to me in a way I’d understand”. He was rude and seemed to be more interested in his phone than doing his job. We ever seen him getting into another customers vehicle while playing on his phone. We will not be using his services again. I’d prefer the other gentleman that has been helping us.
Alan S.
5 out of 5
8/12/2025
Great experience
Randy D.
5 out of 5
8/12/2025
The Greatest service department - Ryan was knowledgeable and had my best interest for this service appointment. Very happy with the results!
Holly S.
4 out of 5
8/12/2025
Tuscaloosa Toyota has the best Service Department around!
Scott P.
5 out of 5
8/12/2025
Jeremy was great
Bonnie G.
5 out of 5
8/12/2025
Will always does a job well! I appreciate him and the dealership! Thank you all!
Angela Y.
4 out of 5
8/12/2025
Thanks Garrett. I will ask for you moving forward.
Margaret S.
4 out of 5
8/12/2025
Jeremy was so very helpful to me while I was at Tuscaloosa Toyota. He explained everything to me about my car and the care of it. Michael Baltins, who sold me my Toyota, also stopped to chat. It was such a pleasant visit all in all. I live in Marengo County, but I intend to continue using the service department for my cars’ maintenance. Thanks to both men for being so professional and caring Margaret S
Jason R.
5 out of 5
8/12/2025
The was nice and professional. The service was really quick also
Angela L.
4 out of 5
8/12/2025
He was a very nice and informative young man. Hope he continues to work @ Tuscaloosa Toyota so I can see him again.
Joanna B.
5 out of 5
8/12/2025
He was awesome
Christy R.
5 out of 5
8/12/2025
TJ was great!
Not-Provided G.
5 out of 5
8/12/2025
Excellent service
Timothy J.
5 out of 5
8/12/2025
He was very nice & professional
Thomas S.
5 out of 5
8/12/2025
Chuck is an outstanding service advisor!
Cynthia T.
5 out of 5
8/11/2025
I was treated with the best and upmost respect. I was constantly updated on progress and concerns. It was a pleasant experience.
Gregory S.
3 out of 5
8/11/2025
I want an appraisal on a different vehicle.
Marilyn P.
5 out of 5
8/11/2025
Thanks for the great service!
William D.
4 out of 5
8/10/2025
Chuck has always been good to work with. I can trust that he has my best interest in mind and appreciate his help.

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