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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6134 reviews 69%
4 star 1921 reviews 22%
3 star 194 reviews 2%
2 star 353 reviews 4%
1 star 320 reviews 4%
Review Us
Katherine W.
5 out of 5
8/14/2025
Steve is always so helpful!
Ginger W.
5 out of 5
8/14/2025
As always a great service
Stephen D.
5 out of 5
8/14/2025
TJ researched some past service records and got things straightened out — much appreciated!
Tracy J.
3 out of 5
8/14/2025
Always a wonderful experience with my service advisor Jeremy Beck.
Amy W.
5 out of 5
8/14/2025
Great service experience
Varnessa H.
5 out of 5
8/14/2025
He was very knowledgeable about what was going on with my vehicle. Very patient and kind as well. Thank you very much.
Charlie P.
5 out of 5
8/14/2025
I love Steve! He did a great job and made sure I was taken care of!
Chang H.
5 out of 5
8/14/2025
Ryan did great job！very helpful！
Rosa M.
1 out of 5
8/13/2025
I was suppose to get my second key to my 2024 Grand Highlander which I was told got missed in the paperwork. The employee took the blame and apologized. I live in Birmingham, and I was already back home when I remembered I did not get it.
Donald S.
5 out of 5
8/13/2025
Steve Woods is great! He earned my trust years ago.
George B.
4 out of 5
8/13/2025
Always a pleasant experience at this dealership. It’s like they’ve adopted the same approach as a certain chicken based fast food chain. If you know, you know.
Jimmy M.
5 out of 5
8/13/2025
I appreciated the quality service at Toyota when my Camry needs work. Garrett Colburn answers any questions that I have before, during and after service work.
Kenneth V.
4 out of 5
8/13/2025
Steve is a trusted service advisor and I know I can count on him to service my vehicles correctly.
Steven S.
5 out of 5
8/13/2025
Ryan is always great.. AAA+
Daniel L.
3 out of 5
8/13/2025
Chuck was great in terms of staying on top of things regarding my visit but the service techs were not very efficient
Terri R.
1 out of 5
8/13/2025
I had an appt at 1030. I arrived at 10:28. They didn’t finish with my car until 12:44. 2 hours and 15 minutes for an OIL CHANGE. Nothing else. Unacceptable.
Heaven K.
5 out of 5
8/13/2025
Will is very good at his job that is why I always ask for him when I bring in 1 of my 4 Toyotas to be serviced!
Bonnie S.
5 out of 5
8/12/2025
I am always impressed with Ryan’s knowledge & personality. He is an excellent service manager.
Stephen H.
5 out of 5
8/12/2025
Like coming there everyone is friendly
Ali S.
5 out of 5
8/12/2025
Thank you, Tj

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