I scheduled my appointment with Ryan Engleman because I had good experiences with him in the past. However, throughout this time, he never interacted with me in person at any point during the service process. Additionally, while I was waiting with my vehicle, I found him assisting another customer who arrived after me. Finally, Chuck came to me, but his attitude was unprofessional and unfriendly. It was disappointing compared to my past experiences.
Except service advisors, other staff members were courteous and helpful.
Chuck is always great and one of the reasons I bring my vehicle to Tuscaloosa Toyota
I really appreciate your help today!
David is always friendly and efficient.
Chad is wonderful and very respectful of my time.
I’m a long time Tuscaloosa Toyota customer. Trust Jeremy and feel he is interested in my best interest.
Jeremy Beck and Steve Woods are THE BEST!!! Thank you.
Everything was great. Fast service
Chuck is very personable and extremely knowledgable. He answered all of my questions and explained everything to me. He checked on recalls and looked to see if I had any factory warranty available. I was very pleased with Chuck as I always am ! Thank you Chuck
David Coats
Demopolis, AL
Great service and attention to detail
The service is always superb at Tuscaloosa Toyota. No complaints EVER!!
Chuck Sansing was helpful and professional. He described the maintenance that would be performed on our car. Once the maintenance was completed he escorted us to our car.
I would definitely ask for him when our next maintenance is scheduled.
Tuscaloosa Toyota has always given my husband and myself great service. Bryan Christian and Chuck Sansing are the best !! I would not use service from any other Toyota Dealership.
They did a good job. Friendly
No one contacted me when the car was ready. I have never had such mediocre service
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