Ryan you have a true talent as a service advisor. Thanks for always delivering excellent customer service with a smile.
Technician got oil down the side of the engine and it blew all underneath the truck.
Ryan always is professional but at the same time personal. Service guys do a good job also I check behind them from time to time and everything is always button up pretty good. Thanks to everyone
He knew what to do. He answered all my questions.
As always I appreciate your professionalism in seeing that my car is serviced to pro form at a high level, Chuck.
Sincerely,
Charlie Smith
Once again, Ryan delivers high caliber performance. A true professional and a pleasure to do business with.
I appreciate the staff, and Ryan for allowing me to come in today. I didn't have a prior arrangement for getting the vehicle serviced. Ryan has always been nice, courteous, and friendly. I would like to Thank You for doing a Great Job!
As always, Jeremy was amazing. He answered all my questions and provided excellent service. The mechanic from the shop was also amazing explaining what needed to be done.
Jeremy always provides great service.
Top notch customer service you've made owning a Toyota stressfree
I’ll be happy to do the survey. And thank you for the excellent treatment I always receive from you.
I scheduled my appointment with Ryan Engleman because I had good experiences with him in the past. However, throughout this time, he never interacted with me in person at any point during the service process. Additionally, while I was waiting with my vehicle, I found him assisting another customer who arrived after me. Finally, Chuck came to me, but his attitude was unprofessional and unfriendly. It was disappointing compared to my past experiences.
Except service advisors, other staff members were courteous and helpful.
Chuck is always great and one of the reasons I bring my vehicle to Tuscaloosa Toyota
I really appreciate your help today!
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