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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6134 reviews 69%
4 star 1921 reviews 22%
3 star 194 reviews 2%
2 star 353 reviews 4%
1 star 320 reviews 4%
Review Us
Jonathan W.
4 out of 5
9/13/2025
I own 8 vehicles from Mercedes Benz to Lexus, Toyota, Chevy, Ram, Harley Davidson, and Jeep. I have to say that Garrett was incredible to work with. I usually say Lexus service is the best but not this time his timely follow-ups and making certain all issues were addressed was absolutely exceptional (not just excellent … exceptional).
Donna B.
5 out of 5
9/12/2025
I love the organisation of Tuscaloosa Toyota . They are very friendly, fast, and efficient.
Ronald L.
5 out of 5
9/12/2025
My customer check in man was great, courteous and efficient.
Connie C.
5 out of 5
9/12/2025
Service was done very quickly. Thanks
Deborah S.
5 out of 5
9/12/2025
Keep up the good service!
Brenda P.
5 out of 5
9/12/2025
Great service! Always depend on Steve.
Rick G.
5 out of 5
9/12/2025
Chuck has always treated me right. Always.
Donald C.
5 out of 5
9/12/2025
I am completely satisfied with, Tuscaloosa Toyotas’ service department. They do a great job with my car. Those guys are Awesome. Thank you for your service… ????????????
Tracy W.
5 out of 5
9/12/2025
Very efficient service visit s! In and out in a few minutes . Chuck was Great !
Robert B.
5 out of 5
9/12/2025
Great service... Chuck was very knowledgeable.
Carrie C.
5 out of 5
9/12/2025
My pleasure
Not-Provided W.
5 out of 5
9/12/2025
Always a great experience at Tuscaloosa Toyota
Angela S.
5 out of 5
9/12/2025
Ryan is always friendly and professional.
Tony D.
4 out of 5
9/12/2025
Extremely helpful and informative. Helped me make several maintenance decisions for my truck. Great to work with
Keith M.
5 out of 5
9/12/2025
Very prompt service. Thank you
Ashanti G.
5 out of 5
9/12/2025
1000/10 very great customer service and satisfaction!!
Brenda B.
5 out of 5
9/12/2025
Very satisfied
Linda C.
5 out of 5
9/11/2025
Mr Harrison did an outstanding job in explaining the repairs and listening. He was friendly and knowledgeable.
Billy C.
5 out of 5
9/11/2025
Completely satisfied with Garrett. Outstanding job and will ask for him again.
GENEVA B.
4 out of 5
9/11/2025
Professionalism on display. Thanks Chad.

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