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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6134 reviews 69%
4 star 1921 reviews 22%
3 star 194 reviews 2%
2 star 353 reviews 4%
1 star 320 reviews 4%
Review Us
Andrew R.
1 out of 5
9/16/2025
Had oil on the interior of my passenger door and seat
Susan R.
5 out of 5
9/16/2025
Chad is the best! Thank you!
Lisa B.
5 out of 5
9/15/2025
Great customer service. Always very prompt With follow up questions and concerns. thank you for Your service to ensure safe travels.
Arthur L.
5 out of 5
9/15/2025
Great visit!!
John W.
5 out of 5
9/14/2025
Excellent service!
Nancy P.
4 out of 5
9/14/2025
Mr. Sansing is always my 'go to', an excellent source of assistance and representative of your repair and business operation.
Thomas C.
5 out of 5
9/14/2025
Been dealing with TT for years. Steve has always been a trusted partner in the care of our Toyotas. His advice is always taken seriously.
Wendy S.
5 out of 5
9/14/2025
Chad is always very thorough and professional.
Gene B.
5 out of 5
9/14/2025
Great job helping us get back on the road Very impressed!
Barry N.
5 out of 5
9/14/2025
Thanks for the prompt, courteous service!
Marion P.
5 out of 5
9/13/2025
Good service
Jacqueline C.
4 out of 5
9/13/2025
Marq explained problem and solution so well! Course I was so upset after filling up with Texaco, a brand I trusted! Everything went right with Marq!
Steve P.
4 out of 5
9/13/2025
Ryan does a great and thorough job
David S.
5 out of 5
9/13/2025
Thank you for great hometown service.
Radu C.
5 out of 5
9/13/2025
Thank you to Toyota and to Ryan for helping me drive my very old Toyota a little longer! I appreciate the accurate, fast, and professional advice and service.
Gary W.
5 out of 5
9/13/2025
Always a joy dealing with Steve. He has been my service adviser for years.
Gilbert A.
5 out of 5
9/13/2025
David is a credit to your company. Very nice and professional
Thomas P.
4 out of 5
9/13/2025
Steve Woods is my choice to handle my auto service needs. I request him to be my service advisor because of his experience and complete honesty. He does not try to sell me something that I don’t need unlike some of your younger service representatives. Mr Woods is honest trustworthy and a very courteous individual. ⭐️⭐️⭐️⭐️⭐️
Betty O.
5 out of 5
9/13/2025
I always have a good experience at Tuscaloosa Toyota.
Stephen J.
4 out of 5
9/13/2025
I always enjoy working with Ryan.

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