Elizabeth was very friendly and helpful. She was a good communicator and helped address my tire situation quickly and efficiently.
Elizabeth was great!
Irving was also very helpful.
Appreciate the dedicated Genesis advisor!!
Excellent service with a personal touch. Great recommendations and everything was delivered as expected. Thanks!
Elizabeth was friendly and Helpful.
Elizabeth did a great job coordinating and addressing the issues I raised. It was a pleasure working with her and her team. Thanks, Mahesh K
Elizabeth was very nice and very efficient
Communication of the various issues with our GV60 were disappointing.
Elizabeth provided excellent service.Thx
The interior of the car was not cleaned
Elizabeth was very helpful and made my visit pleasant. She works really hard and is always trying to please the customer. Thank you Elizabeth.
Eli is the best, could have had a better experience!!!! She made the process easy and seamless and kept me updated through the whole process.
Please give her my thanks again
Elizabeth was awesome and very helpful!! Thanks again for your great service
Excellent service provided by Elizabeth. Will definitely be bringing my 23 GV80 back for service at San Bruno Genesis. Thank you!
Elizabeth shows that she cares about the customer. She greeted me outside when I brought the car in and she kept me informed when she would have any information about my car. This was not a simple oil change or tire rotation. This took time to diagnose a problem with the modem the car uses to communicate with Genesis and the app and she and the technician were determined to figure it out.
Elizabeth is wonderful, she makes it a pleasure to get your car serviced. I hope everybody gets to experience her high level of service. Thank you Elizabeth
Elizabeth was very courteous and got my car taken care of in a timely manner.
I am so very appreciative of the EXCELLENT Service I received. I will only deal with Genesis of San Bruno from now on. Best Service of any of the Genesis Service Departments. Thank you Elizabeth and the Service Staff that work on my GV70. ????
Great service from Elizabeth!
Elizabeth provided outstanding service
Elizabeth’s service was overall good. She was friendly and provided clear explanations, which I appreciated. However, it was a bit disappointing that the responses to emails and phone were not prompt.
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