You always do a great job! Good service and the car comes back looking like new!
Helpful and responsive. Thank you.
Lawrence was great . He helped answer all my questions and addressed all my concerns. Thanks!
Excellent service, thamks for making it easy.
Lawrence was very responsive and kept me updated during the service
He was excellent, he is quick and give time to time update. I really recommendHi
Fantastic! Attention to detail,respectful and excellent communication.
Friendly and kept me posted about completed recall work
I was told my car would be ready within one hour to one hour and a half for my service so I went to walk around seven hours later. I finally got my car you call that good service and what I was told was you put other cars in front of mine… that’s what Mr. Lee told me so that was the fact why didn’t you call me and tell me the car was going to be seven hours later and I could’ve taken an Uber home
Lawrence (Larry) was great!! He took very good care of me and my beloved GV80.
Liz was great as usual! She is a very valuable member of your service team.
I'm not sure if I would go to San Bruno Genesis if Liz wasn't working there.
Mr. Robinson went above and beyond and exhibited top notch customer care and service.
Great job, team. Will purchase my next car through genesis of san bruno for sure if I get another genesis!!
George is awesome. I’ve been a Genesis customer for about a year now and George and the San Bruno team has been great. I live in San Jose and come here to get service because George and this team are just that much better.
The service took too long. I had to wait for two hours for simple oil change and tire rotation. My local shop does it in less than 30 minutes. Time is money as they say and currently you are wasting mine even though the maintenance is free. If I had to pay out of pocket, I will never go back. There is no complaint about Lawrence. He did a nice job.
Lawrence Lee was both friendly and professional in getting my car into service and out promptly.
Lawrence was incredibly helpful!
Mr. Lee was extremely accommodating and arranged for a ride for me back home and he arranged for my vehicle to be delivered to my house when the work was completed.
He is extremely competent and provides wonderful customer service.
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