Doug was great. With such a major repair on a pretty new car I thought a loaner should have been provided.
Doug did a great job of getting my service completed on time.
Doug was extremely helpful
Thank you, Laurence, for listening & reaching out.
I came to San Bruno genesis because my dealership closed I think due to bad extremely bad customer service . But shortly after arriving at San Bruno genesis I knew this was a different dealership , everyone was more than helpful knowledgeable and friendly. Laurence was the representative that helped me. My issues with my car and the problems I went thru at previous dealership were taken care of I would recommend genesis of San Bruno to any who would like to drive a luxury vehicle at an affordable price thank you San Bruno
Doug was super thoughtful, conscientious and courteous. He kept me well informed and his service and attentiveness were excellent.
Lawrence did a great job of keeping us updated to the minute during our visit. He explained everything and made it easy to understand. And he made us feel good about our purchase even though we bought it new 2 days ago and their were some issues.
Lawrence was professional and very helpful and courteous.
Doug has been excellent in providing a service for his customers. While it’s been very frustrating dealing with the issues with the car, Doug has continued to be attentive and helpful to do what we can to fix the situation. I appreciate his level of service.
Just wanted to let you know that the phones number you have is our business line. My number ****-****-xxxx. My wife’s number is ****-****-xxxx.
Thanks
It’s always a pleasure working with Lawrence Lee. He is extremely customer oriented and very knowledgeable,professional and through. He kept me informed every step of the way.
He told me if there was further problems with the condensation with my headlights to let him know immediately, which I did and it would be taken care of. I have much confidence with Lawrence that it will be done.
Thank you Lawrence for taking GREAT Car of me and my Beautiful GV70.
Frances L
He is very kind.
He explained all about the maintenance and problem.
They finish the job in time perfectly.
Thank you very much for your professional sevices, Doug. Very supportive and informative. Highly appreciated!!
I’m very happy for your service special you Larry Lee thank you for being there for me.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social