Dealership had my car for almost a month and the day after I picked it up the check engine light was ba k on with more problems than when it was brought in. This on top of the fact that they are are overpriced. I will not be going back there in the future.
I was very happy with the service and Lawerence. Thank you.
After my complimentary wash yesterday I now have several scratches on my vehicle
Kept what he said initially to the point.
Great job by Larry hitting the estimated time my car would be finished. Can't wait till my next service appt with Larry.
Excellent customer service !
Lawrence is great brand ambassador for Genesis and San Bruno Genesis. Very pleaae wwith iur interaction.
Lawrence is great! Very communicative and helpful.
The shop guys could use some guidance though on how to take better care of customer’s vehicles.
You always do a great job! Good service and the car comes back looking like new!
Helpful and responsive. Thank you.
Lawrence was great . He helped answer all my questions and addressed all my concerns. Thanks!
Excellent service, thamks for making it easy.
Lawrence was very responsive and kept me updated during the service
He was excellent, he is quick and give time to time update. I really recommendHi
Fantastic! Attention to detail,respectful and excellent communication.
Friendly and kept me posted about completed recall work
I was told my car would be ready within one hour to one hour and a half for my service so I went to walk around seven hours later. I finally got my car you call that good service and what I was told was you put other cars in front of mine… that’s what Mr. Lee told me so that was the fact why didn’t you call me and tell me the car was going to be seven hours later and I could’ve taken an Uber home
Lawrence (Larry) was great!! He took very good care of me and my beloved GV80.
Liz was great as usual! She is a very valuable member of your service team.
I'm not sure if I would go to San Bruno Genesis if Liz wasn't working there.
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