Made appointment for recall month ahead, brought in and hyundai had car for 2 day then told me did not have parts? Why not just call me and reschedule if you cant do it and waste my time?
Sherry was very helpful and im very happy with my experience
I appreciated Sherry’s attentiveness, especially her support with arranging me a ride to and from home. Unfortunately I did end up having to wait a bit longer for my appointment than I expected.
John Siu took good care of my car and kept me updated on the progress while I was waiting
Needs a raise if his Manager can give him
Great work, very informative and transparent communication.
Sherry was great! Super polite, knowledgeable and respectful. She called me Sir which was very much appreciated. She even called me a Lyft when I needed to leave while my car was waiting to be serviced. Great customer support experience with her! Thank you.
I was told the car would be ready in 3-4 hours and I would get a text. 6 hours later there was no news. I had to call twice to get an update. Finally after 7 hours I was told the car was ready. Car was not properly cleaned either.
John Su did a very nice job on his services! I will definitely refer my friends to purchase a new Hyundai car at San Bruno office.
Sherry was great. i am happy with my experience during my first time visiting this service center.
He is very professional and very nice
Thank you for your help. It would be better if the waiting time could be shorter. It's too long to work after waiting for three weeks. Thank you for your help anyway.In the process of repairing the car, I also hope to receive further updates all the time.Thank you for everything.
Great service. Professional and constantly follow up with me.
Happy with understanding of frustrations and washing the car, but service took too long and they seemed disorganized.
John is the finest service adviser I have ever met in my 86 years of having my car serviced, Hope he is there forever, Dave Zmmerman
Thank you Sherry for your help
John was great. Very friendly and helpful. This is my first experience, using Hyundai of San Bruno for my service and it was great.
Just a tad bit more communication would have been appreciated. Thanks!
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