John was great & kept in touch with me about my car.
I always insist on Elizabeth. I trust her to always come through for me as a customer and deliver 5 star service!
Exemplary work! George helped me get my car serviced within the day and even got me some free car wash! Thank you
Things have really changed since my last visit, for the better.
Thank you
Excellent job in keeping me updated with the service in my vehicle. Thanks
Sherry was very easy to work with and was very responsive to my additional requests via text
George did a great job and helped call the comapny which I had prepaid service with in order to get them to confirm my service appointment would be no charge to me.
Everything was really good
Sherry was excellent and I was very satisfied with Hyundai San Bruno. I will be a repeat cuatomer.
Staff was well aware of the extended warranty regarding door latches. They honored my claim to utilize the the warranty without insisting I pay up front for an inspection.
I was offered a ride to my destination and a ride to pick up the vehicle. The part has to be ordered and I don't need a delayed appt to have it installed. Top notch service.
No work been done you have my car for over a month. I was hoping by the time I get back my car it will be in good condition. But instead the engine light is still on Everytime I make a stop engine will turn off same problem nothing been done
I arrived on time for my appt - it took 45 mins waiting to speak to a "service advisor."
At the end of the day, several calls to the dealership to see if my car was ready did not reach a human. Eventually I left a voice mail as requested. I finally just showed up before service closed and picked up the car. The voice mail was not returned until the next day.
I have no complaints about what was done to the car. The people were all nice.
But the the overall process was well below what I consider good customer service.
Keep it up! Oh, please fix the coffee maker!
Elizabeth is the best advisor I have ever worked with
Great experience - thank you!
Victor had great customer service!! A Warm welcome as soon as i entered the building. He made sure I was taken care of while I waited. He was also the last person I spoke to when I picked up my car. Both Sherry and Victor made up for the last experience I had at the dealership. Because of them I would go back for maintenance.
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