Grateful to George for making this run far better than the receptionist initially said. Once he took charge, all was fast and pleasant---except again, receptionist at pickup could not answer a simple question and someone else had to intervene.
I really appreciate his compassion towards my Father's being in the Veterans Hospital he was considerate helping me get my car ASAP I really do appreciate Joe Nayagodamu he has a big heart God Bless you all!
There is not enough room to provide specific details on the horrible service we received. I will never again bring a vehicle to this seevice center.
Elizabeth was super nice! Thanks
want to thank Losefo for his great assistance, and also made my made with his friendly way to interact with me. Big thanks !!
Well they give me the appointment about a month ago for today monday 30th at 9am i arrived a
at 830am they took my car in to fix the recall around 10 30 they told me the part was not there so they make me other appointments for Saturday so no im not happy with the service thank you
Sherry was extremely helpful, informative, and patient with my check-in process. You have a terrific employee there. 10/10!
My questions were answered completely, and I received both text and phone messages advising me of my vehicles readiness.
Very satisfied with your entire operation. I’ll be back, per the vehicle’s scheduled services.
Thanks, again.
Stephen M
Was very happy with the sales experience with Jonny and the professional follow-up with the kitten stowaway situation. Love the car!
Sherry was fantastic. Made things super easy. Ditto for the whole crew I interacted with and especially the valet guy (forgetting his name, apologies!)
I have one complaint. A tech greeted me when I arrived and while he was assisting me a lady employee interrupted and tried to have him help another customer with a licenses plate. He kindly told the customer he’d be with him after me. I was grateful for his service, but I feel she could of waited and not interrupt.
Initial call to service department resulted in a 1 month wait for an appointment. 2 days before the appointment, I called to confirm. Was told that the overall service would take 6.5 to 7 hours to complete. Was told that Hyundai would only pay for a 10 mile round trip Uber car. Good news when I got there was that the overall service would be 2.5 to 3 hrs only. Car service was completed within estimate. However, technician did not reset computer so that car still shows that a service appointment is necessary. Also, he left empty plastic water bottle on seat "as a gift" I guess.
Please send my appreciation to George, he was amazing
Thanks
Great service and hospitality.
I had an appointment for 7:30, and I arrived at 7:30. My car was checked in at 8:15 and the service was completed by 10:15. I waited two hours and 45 minutes. I don't know why I needed to come at 7:30 whennno one was ready to service my car at that time.
All staff was courteous, but the wait seemed unreasonable.
Thank you
Took way too long to fix. There was dust all over the car inside.
George was very very kind and helpful in getting my double clutch replaced.
Thank you John! Wonderful meeting you and thank you for all of your help.
John was clear, helpful, pleasant and efficient. Job well done
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