Really helpful, got me in quick and much later in the day and got the job done without any hassle. Super smooth experience
ELIZABETH is the best if it wasn’t for her I’d have to take the car somewhere else
Smooth service and great price interaction with Sherry and all other staff
A few months ago, I gave your service a one-star rating in Google review. It was really terrible experience, especially who are taking follow-up calls. However, during my recent visit a few days ago, I noticed an immediate improvement, starting from the moment I walked through the door. The entire process, from the door to meeting with the adviser, was seamless, efficient, and very friendly. I was especially impressed by the adviser, Nayagodamu, whose professionalism and friendly manner truly made a difference. I'm happy to see such a significant improvement!
Service provided by Elizabeth was excellent. She cares and is willing to go the extra mile to meet the customer’s expectations.
I have been coming to this new San Bruno location shortly after it opened. Ive seen many service advisors and managers there and gone. Although I started to become frustrated with our communication, John Su today impressed me with his quick resolve, active involvement with my issues and needs, and discussions regarding future appointment needs. I feel confident moving forward that John will provide the service dept with leadership and success.
Some of the worst car service I have ever experienced. I recently got my car serviced here for $800 and nothing I mentioned was checked on, not even the dashboard was reset and my car drove the same if not worse after I picked it up. I was having reoccurring issues with my transmission that needed immediate attention as well and it has been impossible to get ahold of anyone. I called SIX times today and left a message and was not able to reach anyone. I know that is excessive but I’m so tired of this and want to get my car fixed. Hopefully this is constructive feedback but yeah I do not plan on ever coming back to this dealership ever again.
Sherry help me good customer service but the other lady i cant remember her name she set across from Sherri ahes not pleasant at all her costumer service bad
Thanks for your customers service
Nice friendly service and very fast much appreciated
Joe was so helpful and kind, and he made sure my vehicle was serviced in a timely manner. He also helped me better understand my long term service schedule.
My appointment didn't get scheduled from my online request but I was still accommodated. Sherry was helpful and made the whole process easy.
Very friendly happy with the service
She was very efficient and caring
I come back to this location because of Joe. He’s great.
The visit was just a first step. The real test will come when the replacement rearview mirror arrives and is installed.
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