Punctual and professional!
Elizabeth is the best!
She provides an excellent service hassle free. Her dedication, patience and attention to detail truly set her apart.
Thank you Elizabeth!
Eddy A. Martínez
Lawrence is the best ever! Kind, courteous, and a customer advocate! He deserves promotion!!
Lots of issues with communication on timing, responsiveness, etc
Also kudos to Doug Robinson for his help.
Lawrence was good, but I have never seen a more unorganized service department before. And I worked at a car dealership for over 25 years. I brought my car in for a recall a few months ago. I waited 2 hours only to find out they didn’t have the part. And I have many other issues with this place.
Danny was professional and laser focused on orchestrating the work in the shop to complete the diagnostic and maintenance services on my wife’s Hyundai Elantra. On a job that originally had a two day turn around time, Danny’s resourcefulness enabled the shop to do the work and get me back on the road on the same day. We couldn’t be more pleased.
Thanks for taking such good care of us, Lawrence! We really appreciated your guidance and quick handling of our upgrades.
Larry was personable. Prompt. Kept me informed on progress of car
Daniel is knowledgeable, intelligent and explains each service in detail. A perfect example of great customer service!
Elizabeth is excellent at her job and at customer service! She helped me and was terrific to work with. You’re very lucky to have her on the team.
I had such a great experience with Douglas originally who took me to the new G.M. , Tim. I made the San Bruno Hyundai Team aware of the terrible service I had at another Hyundai dealership & not service has been at best meh ????.Lawerence took care of me and service, professional and efficient. As I waited around for my vehicle to be service I met Dion, my Salesman $ Joel Sales manager. These two worked like crazy to get me into My New 2025 Tucson SEL. 2nd car purchased at this dealership. They are working as a team and making it happen while La La makes magic with numbers. Thank you, team.
Want to thank Sherry for help
Elizabeth was great. However I wish there was some form of reception for people coming in.
I was provided with excellent and respectful service.
Dan was very helpful assuaging some concerns I had about my ICCU and VCU recall updates, he really settled my mind. Car was ready as promised, freshly washed.
Lee was responsive, helpful and informative.
She was really helpful in answering my questions and getting me set up and out with my car
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