Daniel was great! Everything was very smooth
Mike Hoyt very nice and got my car in and resolved the issue. Blake was also very good explaining to me what the mechanics did.
Liz is great to have on your side. She makes sure that your service is taken care of properly and as quickly as possible. Also great help from Michael who runs service. Thanks for caring
Liz was great but I brought my car in at 9:30 in the morning and it wasn’t done until almost 5 PM. It should’ve been done in 3 to 4 hours and I couldn’t get things done in the afternoon that I had planned. I think you guys need to get more staff. But again Liz was great and I appreciate getting my car serviced.
Too slow… the initial estimate was 3-4 days and it ended up taking 3 whole weeks!!
Oscar was very professional and friendly. He made me feel very comfortable in the process of the warranty work I was going through. He was excellent at calling me and keeping me up-to-date on the process of my car being worked on he made me feel very comfortable with Hyundai and I look forward to doing more business with Oscar.
Friendly and quick service. Super clear explanation of benefits.
Please just work on the automated AI message center.
This recall visit was fine. But having to wait for a month for any other reason is enough for me to not buy another Hyundai.
She was veryV professional and courteous and very detailed on explaining what was done,giving her the highest rating available, i appreciate the service on my vehicle and will definitely recommend the great service to others
The worst handling of service and the attitude of the service manager. Will avoid going to this dealership in the future.
Oscar was very professional, friendly, and understanding. I really appreciate his service and help!
Blake was very helpful ond good to work with.
Liz is a stellar example of what a customer service representative should be for any company. She listened to my needs and took care of my problems. I really feel like she put me first and that impression was from start to finish.
Daniel provided us with everything we needed to know and answered all our questions in a friendly and professional way. Excellent service!
Daniel is a true professional! It was a pleasure working with him, and I wish him the best of luck in his career. He seems like someone who can handle a lot of responsibility.
Oscar was great, he explained the process and time it would take to complete the job. However, wasn't too pleased with the fact I had a 1pm appointment only to find out the technicians were on lunch and what should have taken 1 hour, according to the person who made my appointment, ended up taking 2 1/2 hours.
Liz is the best! Top marks!
I made an appointment, dropped my car off and was told it would take a half day..I called and spoke to an Ai call taker, got no call back, came by and the work had not even been started. I took my car back so no actual service was done
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