Elizabeth was so helpful!!
Elizabeth is a wonderful member of the Dan Bruno Hyundai. She is so positive and helpful.
Elizabeth was great and was the best part of the experience. But when someone calls to make an appointment they should be informed of the timeframe! It affects their whole day. Also, when I called to ask a question about the anti-theft upgrade I received an unsatisfactory answer. I called the fremont dealer and got a clear answer right away!! It wasn‘t Elizabeth who answered the phone. Can‘t recall the name if the female who answered. Thanks for washing the car!!
Excellent, car was ready earlier than promised.
Great service from beginning to end.
I had a 10 am appointment and wasn't called to meet with intake person until 1025. I we went up to front desk and asked if they forgot about me and which time tge intake person helped me
I asked to have my Fuel Pump Assembly inspected per extended warranty notification and have it noted on my receipt. Nothing on my receipt about this inspection.
Also a little confusion on pickup! Irving was out on a lunch break and the two ladies at the front desk couldn’t help.
Irving was incredibly helpful and attentive. Excellent customer service.
Purchased a vehicle with scratches all over. After two attempts at getting things resolved, I am still left with a scratched vehicle despite promises of a solution.
Thanks Elizabeth for taking the time to sort out the different problems. It has been a very pleasant experience from delivering the car to picking it up. See you next time!
Liz was wonderful to work with
Service advisor Irving Macias is great. He provided excellent customer service and was able to deliver the service as promised in 2 hours. Irving is an asset to San Bruno Hyundai and I hope the dealership understands that.
Irving did a fantastic job in customer service.
Great service. Thank you.
My car was not serviced at all! I waited for months to have this appointment.Then I waited at your facilitie for 4 hrs. yesterday. Finally, I was informed that a part had broken, of which a replacement was not on hand. Iam expecting to have the makeup appointment and pickup of my car on Thursday 3/28/24 confirmed by Wednesday 3/27/24
Irving Macias was very professional and pleasant to talk to
Thank you for a great job
Irving was great. There was a small issue with the appointment system that resulted in my appointment being lost. Irving worked with me to ensure my car was taken care of in a timely manner despite the lost appointment and a full schedule for his team.
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