He was very helpful. He really did a great job.
Thank you
Hire more people to improve the scheduling and wait times. The staff is good but is bottlenecked by the people.
Irving was great, and it was nice to see a familiar face with Ethan Miller working on my vehicle, since I know his brothers and taught them. Ethan is a valuable asset to your team, and Irving credited him with doing everything it took to get the first service for my vehicle done.
In the future, I will make the appointment and then drop the car off in the early bird drop box, since I do not have a lot of time to wait for paperwork after checking the vehicle in.
Elizabeth made sure I was taken care of. AND she did it with a pleasant smile.
Irving was highly personable and thorough during the intake process for my service and did his best to move things along as quickly as possible. He was great to work with and an awesome representative of this dealership.
Elizabeth goes above & beyond! Despite being short staffed, she does wonders!
Arliegh was very professional and thorough
I didn't have to wait long for my car. I was very pleased and satisfied this time.
So far the service has been great.
I have a recall on my Hyundai Santa Cruz. They have to reschedule me Elizabeth is the best.
Joey did an awesome job today, I was very happy with the service. Thank you!
Irving was super kind, respectful, and all around great. I will be asking for his help on my next car service.
Great job getting the issues fixed in a timely and comprehensive manner
Very good service and pleasant staff. Unhappy about long wait time and lost paperwork.
Mr. Cuevas is great of what he does when it comes to Customer Service.
He is very communicative and attentive when it comes to my needs.
He will take the time to explain things how my car operate and function which I greatly appreciate because he cares.
Mr. Cuevas is passionate and takes pride of what he does which is very admirable.
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This my 1st time visit to Hyundai Service Department to Diagnostic my car in additional to oil change and change window blades.
When the car was done, I received a Bill to pay oil change and window blades.
I got confuse and asked him about the Bill for Diagnostic.
He told me that he didn't charge me which surprise me which made my day feeling good.
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I Appreciate You Mr. Cuevas for your Service.
It means a lot to me coming from you.
Thank You.
GOD Bless.
Erik was knowledgeable, helpful and restored my good views of San Bruno Service Dept.
Best service I have ever received at for routine maintenance. Would come here 10/10 times for any future work that I may need on my car.
Very friendly and helpful staff.
Service has been consistently bad. Folks at the service center are very rude. I walked in and was just waiting around for 15 mins before anyone even acknowledge my existence and when I told them I had an appointment they just said “ok just wait”.
I asked the adviser if my Ioniq can be charged after the service and he said sure. Then I get a text that my car is ready, then I go back to the service center, wait another 15 minutes until someone acknowledges me again, they give me the keys, and I ask them if the car was charged they say oh no.
The gentleman takes the car in the back to plug it in, after 45 minutes they come back saying your car is at %48 (it was at %46 when I asked them to charge it)
Complete waist of time!
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