I had a Monday appt at 11 placed via the non human digital assistant. After a 25 minute drive to the dealership, I was told the routine maintenance would take until 4 b/c 2 mechanics hadn’t come work. Could I come the next day? When I did come back a 2nd time, things went smoothly. Madison was helpful and professional. One thing more: the paperwork indicated a wash and vacuum was included. It wasn’t. Not a great experience overall.
Oscar was very professional and accommodated my needs. As I was a ‘walk-in’, he quickly signed me in and got my car quickly serviced. After it was done he explained the service I received. Hyundai went the extra mile, vacuuming and washing the car.
Based on my experience I would be happy to bring my vehicle back to Hyundai of San Bruno for service in the future
Blake was so great super happy for his service
I’am satisfied with the service they did ti my car and also with help of Daniel and very kind i’m happy, because it’s fast and ready in les than 2hrs. Thank you
Daniel was amazing! Appreciate the service very much.
Blake was fantastic. Very friendly helpful and professional. A great part of your team.
Car wasn't washed or vacuumed
Leryssa provided the highest level of service. She was clear and expedient, made sure I understood what was due on my car and that I had no other issues or questions. I appreciate the effort she took in making the process seamless for me.
With this being my first car / car issue.. Oscar made it very easy for me and I appreciate all his help.
Blake is great with customer service from the beginning to the end. He kept me informed of all the updates and was transparent about the price from the start. 5 stars service.
All services were completed on my car and I believe everything was done correctly. The protective door for my cabin air filter was left out on the floor, there are two new scratches on the front and rear passenger side doors, and there was a cigarette pack (not mine) found on the floor.
Daniel is great, efficient as always.
Blake was friendly and helpful
Daniel was excellent and so helpful. A+ service, this will be my go to dealership now.
Michael, I wanted to thank you so much for your expertise in your customer service for looking into the problems that my car was having and correcting them diligently. And with efficiency and with kindness and your respect and concern towards the needs of my car, I would always recommend your Hyundai service department if I know anyone who has a car that you would service and I want to thank you once again
Fast and reliable and the staff are very nice
Thanks for everything. Blake is great!
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