George has great customer service skills. He listened to the problem and got it repaired correctly the first time
Great communication from Matthew. Very happy with the service, definitely coming back again
Elizabeth went above and beyond to take care of us and get us back on the road again.
Was told Carr would be finished in around two hours. It took over three and a half hours. I was never kept updated throughout my wait.
John Su served his customers with excellent service. There was no waiting period. I walked in and was asked what my needs were. Immediately, did the paperwork. I am very pleased.
The car wasn't serviced even though it sat there for over 3 hrs. The rep thereafter claimed the acceleration problem didn't exist even though it clearly does. Awful service experience.
Thank you for everything you guys where great
Matthew was a great listener and service provider. I plan to ask for him next time
Salesperson Tiffany was very responsive, knowledgeable and has a positive attitude. She is why we completed the purchase.
The communication was poor, received an email stating my appointment was cancelled after being told I could fill out a form and skip waiting for an advisor. Had to drive down and clarify the appointment was still on. It took 6 hours to complete an oil change and simple inspection. I was told I would receive text message updates but never did. The communication was very poor, and this has occurred all 4 times I have gone to this location.
John Su was terrific would highly recommend him!
George was extremely helpful and knowledgeable. He was very professional, it was a pleasure dealing with him through out the process. George is truly an asset!
Matt was a pleasure. Friendly, efficient, and very professional. Was able to fit me in and kept me informed. I would easily work with him again.
I received very poor communication and very delayed service.
Liz did a great job at getting me seen and explaining my options.
I could not have asked for a better person to assist me and support me through this process. She was timely with her communication, understanding, and took great care of my family. I have had very few positive experiences with Hyundai up till now, but Elizabeth is helping to shift my overall perspective of the company and it's care for its customers.
I was provided with great customer service. Matthew was professional to myself and other customers as well.
Thank you
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