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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1100 reviews 60%
4 star 336 reviews 18%
3 star 52 reviews 3%
2 star 205 reviews 11%
1 star 148 reviews 8%
Review Us
Fuentes Marvin.
4 out of 5
4/2/2024
Joseph had excellent customer service and got me on my way when I needed to and car was ready when he said it was gonna be ready. I am happy with the service provided
Delia G.
5 out of 5
4/1/2024
Ernie should be the Face of El Monte Hyundai. This young man displayed GREAT customer service. I have not seen customer service like that in years. He was professional, courteous, respectful and made the entire process enjoyable. This man deserves a raise in salary.
Kenneth Y.
1 out of 5
4/1/2024
I had to wait an additional 40 mins for final paper work to be processed to review my car. I had texted Kevin that would I be arriving around 12:20pm. I got there late myself at 12:45pm. Paper work was not ready.
Rachel S.
4 out of 5
4/1/2024
I am not sure if my tires were rotated..Joseph said it would be done, but I'm just asking again if it was done. I would appreciate it if it was in writing. Thank you kindly, R.S.
Hung D.
5 out of 5
3/31/2024
N/A
Onofre C.
5 out of 5
3/31/2024
Jay, my service advisor was very professional and friendly.
Jenny T.
5 out of 5
3/30/2024
Wonderful service. Thank you.
George G.
5 out of 5
3/30/2024
NA
Nnaemeka O.
5 out of 5
3/29/2024
Joe is awesome! Thanks
Arthur P.
5 out of 5
3/29/2024
Good service
Daniel R.
5 out of 5
3/29/2024
Recall fix was handled quickly and smoothly, Ernest is a good guy.
Kiana R.
5 out of 5
3/28/2024
Kevin Molina always provides excellent service when I take my car in! He keeps me updated on my cars status and breaks information down to help me understand what’s happening. I always feel comfortable taking my car in to him, thank you for always being professional and consistent!
Adrian M.
3 out of 5
3/28/2024
I NEED MY CAR PAINTED THE SAME COLOR, it is 2 different colors after repair. Please call me TO DISCUSS : Letty ****-****-xxxx
Man L.
1 out of 5
3/25/2024
I had the alignment fixed at American Tire. The dealer didn't do it and told me there was no problem. I'm so disappointed
Aicardo S.
5 out of 5
3/25/2024
I was ompletely satisfied with the service you've provided to my vehicle.
Nelson L.
5 out of 5
3/24/2024
Kevin is the best service advisor I have ever had.
Fred C.
5 out of 5
3/23/2024
All the staff were courteous and friendly. The service was quick without any problems.
Adam E.
4 out of 5
3/23/2024
Joey is great!
Veronica G.
5 out of 5
3/22/2024
Thank you for help and he is very kind and very helpful thank you
Vebby K.
4 out of 5
3/22/2024
He is helpful

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