When I picked up my Hyundai Kona EV from my service appointment the small battery that powers the electronics and the starter was completely dead. A service rep gave me a jump so I could start the car, and said the service tech must have left the door ajar, draining the battery, and that it would recharge after 30 min of driving. The next morning the battery was dead again and would not accept a charge. My husband bought a new battery and replaced it.
To top it off, when I drove that afternoon, the “Refill Inverter Fluid” error message was back on, so the service I had done the previous day was not successful.
I’ve called and texted and have not received a response. I am very dissatisfied.
Kevin was very professional and helpful. My service work was completed quickly.
Thank You for The Honesty of Joseph Flores
And the mechanics it meant the world to me Thanks YOU
Professional, courteous and helpful, he even looked like he was sorry for the amount of money it was going to cost, good personality.
Hunter was kind and professional
I had a difficult time getting a hold of my service rep. Apparently, his extension wasn’t working and I received calls from different individuals. I didn’t get an update until late in the day. But I had been told it would be 3 or 2 hours for an update.
The bed of my Santa Cruz was absolutely filthy. Whoever was on the washstand that day, just never rolled back the Tonneau cover. For some reason, the sales department can't find the dealer supplied registration number for the nitrogen tire warranty. This seems really weird since every Cardinale Way new car in inventory has this tire coverage add to the car (with an absurd mark up added). Am I the only customer that has attempted to register their car for this tire warranty? Apparently so. I know it's not up to the individual dealership to Insist on adding $2400 worth of add-ons that costs the group about $200. Does Cardinale Way really think that customers aren't onto their greedy shenanigans?
Exelente persona gracias por tu ayuda eres El mejor trabajador tu personalida y trabajo fue lo mejor gracias Kevin
Kevin helped us get our service done and helped us get an issue with our car solved.
The service experience with Hunter was exceptional— quick and easy.
Joseph Flores was wonderful and worked hard to fix my vehicle and make me a very satisfied customer.
Great service from Jayant Jussal! Let me know ASAP when my vehicle was done ????
Missing 2 black caps for tires
Will remind them when I go back for recall
Great service all the time.
Jayant was great and patient with me in helping me understand what was wrong with the car and with all of my questions. Thank you for great service.
I was very satisfied with Kevin's service and vibe.
Hunter was so kind! I’m disappointed that there is no longer courtesy transportation, since this was the reason why I brought my car for service to cardinale. Thank you.
The service took ALot Longer than promised
But other than that all was good.
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