Very kind. Great customer service
Everyone was accommodating and the service on the car was complete. However, it always takes at least 4 hours and that seems like a long wait.
I was very disappointed in not being kept informed about the status of my car. I left 7 messages and spoke to several people in the main office. They couldn't get anyone to respond to their calls either. After 12 days I picked up my car without it ever being looked at. Will not be back.
Joey is a great communicator and was such great help. I look forward to his service in future!
Kevin was courteous and very professional. I appreciated having the car washed. Thank you!
Mr.Flores was very clear about explaining about the process and it was prompt.
Joseph Flores has helped me before and he is just great!
Kevin is a very professional and competent person. It is a pleasure being taken care of by him ????
I was very happy with the service that I received today. I will continue taking my car for service with you.
I was very happy with the service I received. I was surprised to need a new engine at only 76,000 miles but Hyundai did a good job with the service especially Mallory, she was knowledgeable, courteous and kind, you need to give her a raise, excellent employee!
Muy buen servicio de Kevin gracias
Ricardo explained what was going to be done ,he understood my time frame of when I needed to leave. He was able complete all done work that I requested
Kevin was so Welcoming! He explained to me my options. Never pressured and kept me informed as all advisors of CardinaleWay El Monte have done. He delivered my car with all systems go! I appreciate the whole entire Service Team! Thank you Kevin!!!
Never had someone help me to that extent. Thanks guys!
Your service rider was great. I just noticed a couple things that wasn’t cool such as the obt connect over was on the floor. Then I noticed my next service date. The mileage is incorrect. A sticker that’s on my windshield say 38395 miles or service by 1/12/27. My current mileage right now is 44560
Kevin is always very helpful and honest. Always appreciate his help. Thanks Kevin.
She was very knowledgeable and explained what my car needed, and if I didn’t understand something, she took the time and patience to explain it to me. She was very helpful and made the whole experience a good one because of her great customer service. She needs to be acknowledged and commended for her wonderful service.
Communication was broke down. I had to push for service updates which cause some confusion
Was offered a free car wash and didn't receive, didn't change out oil change sticker, waited for 10-15 mins before I was helped
Service advisor did great job at listening to my concerns and helping as much as he could, Thank you
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