Joseph was very nice person
Excellent service, thank you
Joseph did an excellent job.
Status of Vehicle he let me know.
Customer service excellent
Clean environment of new facility
Staff very professional
Overall experience excellent
Joseph did a excellent job.
Overall my grade for Cardinal is a ten.
Thank you!
Excellent service, my service advisor kept me informed throughout the entire process. Excellent job, that’s why I take my vehicle to CardinaleWay Hyundai for service. Thanks .
Joey did a magnificent job. Could not praise him enough
Joseph is always amazing! He is the ONLY representative that I will go to and has been taking care of me and my Hyundai’s for many years! Thank you for Joseph for always being attentive and making sure that the customers are always taken care of!
My service is not done yet. April 24 I received a call regarding the recall service and told would contact me when part is available. Receivedas email on Monday and told the appointment will be on May 14. After I called back to make appointment at 1 o'clock. then I received a sms telling me the appointment is at 9.30. I called again and was told the part is not available yet
I still have to wait. And now is a sms saying the service is done.
Kevin was friendly and kind. He also found a door handle problem and offered a solution, which had been ignored by other staff in the past maintenance appointments so that I gave up to ask any more.
It’s Kevin Molinas’s great service that makes me feel comfortable coming back.
I was very satisfied, this time, with the service provided to my car. I am thankful to God for blessing me with a different experience, and satisfied and appreciative to Kevin Molina for a job well done.
My car was returned with a dent on the passenger side door. Also, the next day, my car battery died, despite me replacing it 6 months ago. AAA verified that the battery was drained. While my car was being serviced, the employees constantly left my car doors open and kept triggering the alarm, causing the battery to drain. “Moe” and “AJ” connected their Bluetooth devices to my car for some reason and my car kept disconnecting my phone and tried connecting to their devices. I was told I would get a call back about the dent on my car and have not heard back from the dealership.
We had the tire rotation service. 3 tires were missing valve cap.
I picked the car up late Saturday morning. After returning my rental car I realized the problem was still there. The noise I said when turning was still there.I paid a lot for this repair on top of having to get a rental car for 9 days
On May 9 at 9:30 AM, I had a complimentary tire rotation and fluid check. About an hour later, Ricardo informed me that my car was ready for pick-up. However, upon returning home, I discovered that the tires had not been rotated. I promptly called Ricardo and arranged for another appointment to address an issue that should have been resolved during the initial service.
Joseph provided excellent customer service. He got me in and out quickly, kept me updated throughout the process, and was very friendly and communicative. He went above and beyond to make the experience smooth and stress free. Overall, a great experience thanks to Joseph.
Ricky, provides consistently excellent service. I choose to have my Hyundai serviced in El Monte because of him. He pays attention to the smallest details, provides advice and is kind and courteous.
Second service-Great work 100 % satisfaction
Everything was Great
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