I revived my car with a scratch to the front driver side wheel
Julio was kind and attentive during my time at the service center.
He went above and beyond in not only making sure my car was taken care of and ready to safely leave the lot, he also took the time to explain what needed fixing and why. Despite being busy Julio took the time to make conversation and answer all my questions making everything a very easy and satisfying experience. I left with a piece of mind that everything was taken care of just as it should be and will recommend him to family and friends. Thanks again Julio!
Kevin was friendly and professional, very helpful.
At first I was not happy because this was the second time I had come in to get repairs completed, only to be told “due to construction and limited space they couldn’t take my car even though I had an appointment”. Matthew, did all he could to make sure my vehicle got worked on, and arranged transportation to and from my employment.
Whoever is in charge of the construction project, should make sure scheduling is not an issue for clients, and have loaner vehicles on site, porters or rentals available. Thank you
Excellent service and personnel
I'm truly impressed by Kevin's knowledge in car mechanics and updated service package offers by Hyundai. Definitely, Two thumbs up on hima d his team.
Kevin Molina went above and beyond to help me. His intake was very fast, he communicated clearly with me across every step, and made sure that the work was completed as quickly as possible. He is a true asset to your team, and I am absolutely grateful my case was assigned to him. Thank you, Kevin!
I have my Tuson 2023 which has not reached 40 thousand miles and I was going to be charged when it says in my contract free oil change till 40 k miles your company is a rip off
Everything smooth. No issues.
My overall experience was somewhat disappointing. I felt that the level of support provided was consistently low energy. Additionally, I expected a courtesy car wash, but I was informed, "You need to ask for a car wash. Since we only have one person, cars are not always washed." While I understand the dealership was understaffed, I believe a higher standard of service and courtesy should have been maintained. Given this experience, I am reconsidering whether I will return to this dealership for future service.
Joseph was professional and thorough in his explanation of the maintenance and fixes required. Having to bring in my car a couple of times, Joseph made the process as efficient as possible, being diligent in reaching out to me on the status of my parts, processing me and our quickly.
There are many issues to share I extremely un happy with quality if service on my car as well as the customer service. Please contact me at
****-****-xxxx
The check-in and checkout system is disorganized and takes a very long time. It should’ve taken two hours. I didn’t even get a notification by our three I called and they said they had it under the wrong name seemed understaffed and disorganized the entire way. I will not be bringing my car back there for servicing.
I didn’t expect to stay so long but other than that I was satisfied considering your under construction. Your TV kept messing up.
Thank you Julio for your amazing service.
"Jay" provided excellent customer service. He was very attentive to the details of my required service maintenance. It felt like I was part of the family and treated me as such.
It's always nice to experience outstanding customer service that keeps me coming back!
He took the time to explain and share with me about the service that my car needed because of the mileage.
He was great at communicating with ETAs on my car and professional
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