You guys have done very good job in a very short time and I thank you. Good job. Keep it up.
Had a scheduled appt with you guys yesterday 07/29, I was helped by Matthew, who said they would keep me posted throughout the day about my car. I came at 8am, told him what I needed for my car, left about 30 min later and not once did I get a call the whole day, when he finally texts me at 06:05pm saying my car was ready, I felt rushed because there was no update prior and rush hour going there. I paid, and didn’t get a physical invoice copy because I know yall close at 6:30pm or at least someone is there. I also noticed I didn’t get a carwash which was part of the package I got in my maintenance. Been a customer since 2013 and for the last 4 services with you guys, I haven’t at all been satisfied or happy with the overall experience with my car, and quite frankly I might stop coming to you guys. I spent $1,000+ to feel like I been put on the back burner!!! Sorry but do better, please
Every staff member is very nice and helpful. There is another Hyundai dealership closer to home, but I still always choose to come to this one.
Matthew answered all of my questions
Julio and his team treated us exceptionally!! We have purchased two new vehicles from this dealership and will certainly purchase more. Hats off to Julio and his team. Very pleased!!
Kevin Molina, was very nice and he explained things and when I asked how long he gave me an Estimate time. He a very busy person because I waited for my car and when I did get a text telling me it ready. I call and Joey help me out and said it ready but Kevin was outside but I could come over to check out.
Kevin, great guy knows his job but could use a little help.
All went well. Thank you Kevin
Joey is the best service representative ever. Everyone in the service department is very professional and eager to help, but Joey has helped me through some very difficult and frustrating times with this car.
The service was excellent
I was so happy with the excellent service I received from Kevin. Not only is he very knowledgeable, but is the epitome of customer service. Kudos to CardinaleWay for having such a valuable employee!
It was a pleasant experience quick and easy, service was excellent!
Matthew was the best. He was very kind and professional and delivered on all his promises. Thank you!
Didn't apply discount listed on website spend $300-399 save $40. Overcharged me
Joseph is prompt and very courteous and professional.
We enjoyed his service.
I was lied to about a price that was giving me
Joseph did a fantastic job!
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