I was very satisfied with the outcome, Joseph handled the issue in a timely manner. He is always polite and explains everything in detail. If I can give him a 5 Star rating for his job well done.
It was done quickly—much faster than I expected. Julio was also very nice!
This is the second time he helped me and as always he was always knowledgeable and answered all my questions and concerns. He is a great part of your team and in my opinion he deserves a raise.
Matt was professional & respectful. As a senior who needs a walker, I valued his kindness in escorting me carefully from place to place while you are under construction. Very positive support!
It sure if all inspections were done appropriately because the simplest one being the wind shield wipers were checked off as green, when I know the right one is broken.
I appreciated the clear, communication, clear expectations, and just how friendly everyone was
Joseph has been patient and polite, no complaints there. Since January 2025, I had to bring my vehicle into the service department four times due to recurring problems. Despite them assuring me each time that all issues were resolved, new issues continued to arise that resulted in repeated service visits. Each incident has not only caused me significant inconvenience, but also resulted in unexpected expenses for labor, rentals and towing.
Kevin is an excellent representative of the core values of Hyundai. He is an invaluable asset to your branch and has nothing been supportive and hospitable. Will be coming back for him!
The service too was very informative and helpful.
I see that you are currently undergoing construction. However the level of detail and service should not waiver. It is my understanding that my car should be returned washed after a service. It was not washed and in fact it had dirty shoe prints on the driver's mat. I would hope that in the future my car is returned washed or at a minimum not more dirty than when I handed it over.
It should not have taken four hours.
Joseph kept me updated throughout the process and thoroughly answered all of my questions. I appreciated the 5-Star service!
I’m looking forward to returning once the construction is over and done. I miss not getting my car washed. That said I was very glad that the car service was done in a timely manner!
Thank you Kevin!
Give him a raise, chill guy lol
The waiting area can be improved ！
he was very professional, knowledgeable, and let me know a couple of times a day what was going on with my vehicle and that was very much appreciated
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