It was recommended I change the cabin filter for a cost of 249 dollars. Since when does a cabin filter cost that much. I’m sick and tired of efforts to rip me off for a part that I can get and replace myself for under twenty dollars.
I arrived five minutes early to my 8am appointment for an oil change. The advisor said it would take 2 hours from the check time 8:11am. It was 11am I inquired about the status of the oil change. The completion paperwork was sitting at the advisor desk. I find the length of time of over 2 hours to performed the oil change is unresonable. If an appointment is required why does it take so long to perform an oil change. Also, if I had not inquired it would have taken longer waiting period.
Waiting for over 3 hours when they said it would be ready in 1 1/2 was not good. This isn’t the first time I’ve had to wait that long either. Now I will have to dread getting my car serviced knowing I’ll have to wait so long to get it back. The service agents are always very nice, though.
I'm satisfied with the service thank you
Joseph, what is the total bill on my car? Can I pay over the phone with a debit card and then make arrangements for someone to come and pick up the car give me a call back or a message at ****-****-xxxx
Thank you
John S
Joey always makes service a breeze. He’s accommodating and always seems to be able to fit me in when I need my service done. Thank you to the whole team at CardinaleWay!
Really great service experience!
Gracias por su alluda y tiempo y amabilidad atencion
I wasn’t told the cost of the oil change or a status update when my vehicle was there. I am so disappointed
Good, expedited service. I am pleased
Great experience today.. Thank you
Matthew was awesome! I came back because I thought i had a proven with my tire pressure. He had it checked immediately. When I received the car back, the gentleman who brought it out clearly explained to me what was going on. Thank you Matt and the service team.
Very pleasant experience I would recommend you to anyone when my lease runs out. I’ll come looking to you.
Thank you to Ray who I spoke with on Monday when I made the appointment he was very Courteous and Efficient.. I would also like to say the same for Matthew and his colleague who sits next to him. I also got a Great Complimentary car wash. I am Grateful.
Courteous and friendly service. However, the wait time was too long.
Joseph was awesome, but the entire experience was very disheartening no reflection on Almonte Cardinal Way except for the unfortunate delays because of your construction, which is understandable but corporate Hyundai was very poor and managing customer service experience of my vehicle that was just a month and a few days old not having a loaner available was also very taxing and now I’m trying to get over $1500 of rental fees for 20 days of a rental need Reimbursed again not your problem if anything this whole experience Joseph made it more bearable and I appreciate it very much
Matthew was very helpful and kind.
Thank you for the great customer service
Mr.molina greeted us with smile, service was done in timely manner and process was fairly easy.
Excellent service advisors , very knowledgeable and friendly
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